Track Lead (Support & Operations)

Job Summary

We are seeking a skilled SailPoint ISC Consultant with strong expertise in Identity Security Cloud (IdentityNow) to design, implement, and support IAM solutions. The ideal candidate will have hands-on experience in integrations, provisioning, access governance, and lifecycle management within SailPoint ISC.

Key Responsibilities

• Design and implement SailPoint ISC (IdentityNow) solutions across enterprise environments   

• Configure and manage identity lifecycle (JML) processes   

• Perform application onboarding and connector configurations (Web Services, SCIM, JDBC, AD/Azure AD)   

• Develop and manage access provisioning, aggregation, and certifications    

• Configure and maintain workflows, policies, and role-based access controls (RBAC)    

• Troubleshoot and resolve identity and access-related issues    

• Work closely with application teams, security teams, and stakeholders for integration and onboarding   

• Support audit, compliance, and governance activities    

• Perform data analysis and reporting for access reviews and certifications   

• Participate in migration or upgrade projects (IIQ to ISC, if applicable)  

Skill Requirements

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience   

• Experience in software development, implementation, and configuration   

• Excellent communications skills and extensive experience working directly with clients and partners   

• Understanding of IAM protocols- SAML, OAuth, LDAP  

• Willing to work in shifts  

Other Requirements

   Preferred:    

• Strong hands-on ISC implementation & integrations   

• Experience with SCIM, Web Services, JDBC, AD/Azure AD connectors   

• Knowledge of provisioning, aggregation, workflows, certifications   

• Scripting (Java, BeanShell, PowerShell, APIs)   

• IAM fundamentals (RBAC, SAML, OAuth)  

Soft Skills:    

• Strong analytical and problem-solving skills   

• Effective communication with global stakeholders   

• Ability to work in fast-paced IAM environments   

• Proactive approach toward automation and improvements  

Education:    

• Computer Science degree, Engineering degree, or equivalent experience   

• J2EE certification and/or CISSP certification is a plus   

• SailPoint Certified Engineer or Solution Architect is a plus