Track Lead - F5, Infoblox IPAM

Job Summary

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Key Responsibilities

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Skill Requirements

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.

Other Requirements

Provide L3 operational support for enterprise IPAM, DNS, and DHCP (DDI) infrastructure. Manage IPv4/IPv6 address spaces, subnets, network allocations, and IP reservations. Perform subnet creation, modification, allocation, reclamation, and utilization management. Configure and troubleshoot DNS zones, records, forwarders, delegation, and name-resolution issues. Manage and troubleshoot DHCP scopes, reservations, options, leases, and IP allocation issues. Troubleshoot duplicate IPs, IP conflicts, incorrect subnet assignments, DHCP failures, and DNS resolution issues. Perform advanced troubleshooting of connectivity issues involving IP addressing, subnetting, routing, DNS, and DHCP. Maintain accurate IPAM data and ensure consistency between network infrastructure and IPAM records. Support IP allocation requirements for servers, network devices, applications, cloud environments, and infrastructure projects. Perform bulk IPAM updates and data reconciliation activities. Support IPAM/DDI platform upgrades, patches, migrations, backup, restore, and disaster recovery activities. Monitor DDI platform availability, health, capacity, and performance. Handle critical P1/P2 incidents and participate in major incident troubleshooting. Perform Root Cause Analysis (RCA) for recurring IPAM, DNS, and DHCP issues. Execute complex changes and perform pre/post-change validation. Coordinate with Network, Firewall/Security, Server, Cloud, Application, and Data Center teams. Engage OEM/vendor support for complex product-level issues. Provide technical guidance and escalation support to L1/L2 teams. Develop and maintain SOPs, runbooks, technical documentation, and knowledge articles. Participate in 24x7/on-call support as required.