SME - Cisco Contact Center
On-site
India
Job Summary
Expertise knowledge in UCCE, ICM, Cisco IPT with 7+ years of relevant experience
Key Responsibilities
Expertise in SIP protocol, SIP call flow and SIP troubleshooting Implementation experience and background Lead and Support Major Version upgrades and platform Migrations UCCE end to end troubleshooting Hands-on experience in SQL Queries Cisco Dialer experience and troubleshooting End to end coordination with TAC and 3P vendors Incident Management and Release Management experience
Skill Requirements
UCCE, ICM, Cisco IPT
Other Requirements
Expertise in SIP protocol, SIP call flow and SIP troubleshooting
Source: the employer's careers page. Last checked 2026-10-22. Posted 2026-10-21.
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