SeniorAdministrator - Symantec Email Security, Endpoint Security

Job Summary

Must have 5+ years’ experience with Email Security (Proofpoint, Cisco,), Kiteworks( Crypto Proxy,Webmail,Gateway) , Cisco AMP, AV, EDR, DLP Good hands-on exposure on Email Security, Proxy, Malware protection tools (Cisco AMP), Kiteworks (Gateway, Webmail, Crypto Proxy) Must have team management and customer interaction skills. Must have exposure in defining SLAs Must have expertise in defining Standard Operating Procedures Basic Understanding of network and security concepts Should have good understanding on Incident Management & Change Management and ticketing tools Should be able to manage and troubleshoot Endpoint related incidents in large and complex environments. Good coordination skills, ability to work independently and as a part of a team in an international environment. Experience in working under pressure in a fast-paced environment

Key Responsibilities

Must have 5+ years’ experience with Email Security (Proofpoint, Cisco,), Kiteworks( Crypto Proxy,Webmail,Gateway) , Cisco AMP, AV, EDR, DLP Good hands-on exposure on Email Security, Proxy, Malware protection tools (Cisco AMP), Kiteworks (Gateway, Webmail, Crypto Proxy) Must have team management and customer interaction skills. Must have exposure in defining SLAs Must have expertise in defining Standard Operating Procedures Basic Understanding of network and security concepts Should have good understanding on Incident Management & Change Management and ticketing tools Should be able to manage and troubleshoot Endpoint related incidents in large and complex environments. Good coordination skills, ability to work independently and as a part of a team in an international environment. Experience in working under pressure in a fast-paced environment

Skill Requirements

Primary Skill Set: CISCO Email, Cisco AMP, Kiteworks (Webmail, Crypto Proxy, gateway) Communicate and manage client needs and expectations Minimum 5 + years of relevant Cyber Security experience Works well in a team environment and independently Strong analytical and problem-solving skills Excellent listening, verbal and technical writing skills Should be comfortable working in 24*7 environments.

Other Requirements

Symantec Email Security, Endpoint Security