Senior Technical Lead - Silicon Platform Validation, Python
On-site
India
Job Summary
Operate voice and SBC services, resolving standard telephony incidents and coordinating carriers.
Key Responsibilities
- Monitor SBC, SIP trunks, ACS/Teams voice dependencies, call quality and telephony alarms.
- Troubleshoot call setup, routing, media, DTMF, TLS/SRTP, dial plan and certificate issues.
- Collect SIP traces and call examples; open and track carrier/vendor incidents.
- Execute approved SBC configuration changes and validate call flows.
- Maintain runbooks, dashboards, carrier contacts and shift handovers.
Skill Requirements
- SIP, RTP/SRTP, TLS, codecs, dial plans and carrier connectivity.
- Ribbon or comparable SBC administration; Wireshark/SIP trace analysis.
- Azure Communication Services, Teams voice/direct routing awareness.
- Voice monitoring, incident/change management and certificate operations.
Other Requirements
- Ribbon/AudioCodes certification; Teams Voice certification; CCNA useful.
- Experience with HA SBC and regulated voice environments.
Source: the employer's careers page. Last checked 2026-10-30. Posted 2026-10-30.