Senior Digital Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. 

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

This role is responsible for participating in the full lifecycle delivery of MES/MOM projects, with a primary focus on customer requirements gathering, business process analysis, core solution design, system functional definition, development handover, implementation guidance, and functional validation, ensuring that the system effectively supports customers' manufacturing and operational scenarios.

Leveraging project delivery experience and industry best practices, the role also provides support during the pre-sales phase, including customer requirement clarification, solution input, scope definition, effort estimation, and ensuring the deliverability and feasibility of proposed solutions.

What you will do

• Requirements Management
• Requirements Management Framework Development: Establish and continuously improve a professional and effective requirements management framework using methodologies such as business process modeling, value stream mapping, and industry-specific requirement libraries. Drive ongoing optimization of requirements management practices based on project experience and lessons learned.
• Project Requirements Management: Lead interviews and workshops with customer management teams and key users.
  Facilitate requirement elicitation and analysis, ensuring requirements are structured, standardized, documented, and effectively governed throughout the project lifecycle.
• Solution Design: Conduct requirement analysis and produce high-level and detailed solution designs, including database design where applicable. Consolidate requirements and designs across multiple system modules to develop an integrated business blueprint and overall solution architecture.
• System Build Governance: Effectively transfer business requirements and solution designs to the development team.
  Monitor and coordinate the development process to ensure system functionality is delivered in line with the approved design and business expectations.
• Implementation Guidance: Provide guidance and oversight for system training, deployment, go-live activities, and issue resolution.
  Drive continuous improvements to ensure the implemented solution achieves the intended business outcomes and design objectives.
• Functional Validation and Acceptance: Lead functional verification activities with customer stakeholders.
  Obtain formal confirmation and acceptance of delivered system capabilities based on agreed business requirements and expected outcomes.
• Pre-Sales Support: Support pre-sales activities by contributing delivery expertise to customer discovery sessions, solution development, scope assessment, effort estimation, and clarification of technical boundaries within contracts and proposals.

We believe you have

• 5 years of experience in manufacturing digitalization, MES/MOM, smart manufacturing, or related fields.
• Hands-on experience in the end-to-end delivery of at least two MES/MOM or Smart Factory projects, with involvement across key project phases.
• Proven experience in producing key project deliverables, including: 1. Requirements gathering and analysis, 2. Business blueprint development, 3. Solution design, 4.Functional specification documentation 5. System testing and user acceptance (UAT)
• Ability to independently engage with and facilitate discussions with key customer stakeholders from Production, Quality,
• Maintenance/Engineering, and IT functions for requirements elicitation, process analysis, and solution alignment.
• Strong documentation and communication skills, with the ability to develop or lead the preparation of:
  - Business Requirement Specifications (BRS)
  - Business Blueprints
  - Functional Specification Documents (FSD)
  - System Design Inputs
  - Test and User Acceptance Materials
  - Presentation and Executive Reporting Materials (PPT)
• Preferred Competencies:
  - Strong analytical and problem-solving skills.
  - Familiarity with manufacturing processes and operations management.
  - Ability to bridge business requirements and technical implementation teams.
  - Excellent stakeholder management and workshop facilitation capabilities.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page.

This job posting expires on [31 Dec 2026].

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.