SSN Sales Administrator

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. 

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

The Logistics & Integrated Supply Chain team within Tetra Pak’s Services organization plays a key role in ensuring customers receive the spare parts and support they need to keep their operations running efficiently.

We are looking for a Sales Administrator to join our team and support the end-to-end administration of spare parts orders and customer requests. In this role, you will work with customers and internal stakeholders to help ensure orders are processed accurately, efficiently, and in line with customer expectations.

As an individual contributor, you will coordinate order-related activities, support customer needs, and help deliver a seamless service experience. Your ability to collaborate across teams, manage priorities, and maintain a customer-focused mindset will be key to your success.

This role offers the opportunity to develop expertise in customer operations and supply chain processes while contributing to continuous improvement initiatives that enhance operational performance and service quality.

You will be based in Panama City, Panama.

Tetra Pak does not offer support for visa or relocation for this position.

We strongly encourage applications from individuals belonging to underrepresented or minoritized groups, including women, Black, Indigenous, LGBTQ+ people, people with disabilities, and others.

What you will do

As a Sales Administrator, you will:

• Execute the end-to-end process for spare parts orders, return orders, and quotations using SAP and other internal tools and systems;
• Manage proactive follow-up activities to ensure timely processing and completion of customer orders;
• Support the development and implementation of visual management practices and performance metrics related to parts administration;
• Coordinate with stakeholders to address issues affecting agreed delivery schedules and help ensure customer expectations are met;
• Contribute to continuous improvement initiatives focused on enhancing efficiency, operational excellence, and service quality within parts administration.

We believe you have

• A Bachelor's degree in Business Administration, Industrial Engineering, or a related field, or equivalent practical experience;
• Intermediate English, with the ability to read and understand work-related documentation, training materials, and communications in an international environment;
• Customer service experience, with exposure to continuous improvement initiatives considered an advantage;
• Working knowledge of Microsoft Office applications;
• Familiarity with SAP or similar enterprise resource planning (ERP) systems is a plus;
• Strong analytical skills, attention to detail, and a proactive approach to problem-solving;
• The ability to manage multiple priorities while maintaining accuracy and a high level of service;
• Effective communication and collaboration skills, with the ability to work across different teams and stakeholders;
• An interest in continuous improvement, process optimization, and operational excellence initiatives;
• A positive attitude, a collaborative mindset, and the ability to learn quickly in a dynamic environment;
• Legal authorization to work in Panama at the time of application, without the need for current or future visa sponsorship.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on November 08, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.