Senior Administrator - SAP BASIS

Job Summary

SAP Basis / SAP Functional Engineer (L2+) with 6+ years of experience in SAP application support, SAP Basis administration, system monitoring, incident resolution, change management, and functional support. Responsible for maintaining SAP platform availability, user support, transport management, system performance, troubleshooting, and coordination with business and technical stakeholders.

Key Responsibilities

Provide operational support for SAP Basis and SAP Functional environments. • Monitor SAP systems and ensure availability, performance, and stability. • Perform user administration, client administration, and SAP transport management. • Support SAP incidents, service requests, problem management, and change implementation. • Troubleshoot SAP application, batch job, interface, and system issues. • Assist with SAP upgrades, refreshes, patching, and maintenance activities. • Support business users on SAP process, configuration, and functional issues. • Coordinate with infrastructure, database, security, application, and business teams. • Monitor system health, background jobs, interfaces, and performance metrics. • Support testing, cutover, deployment, and post-implementation activities. • Maintain technical documentation, SOPs, runbooks, and knowledge repositories. • Participate in on-call and critical incident support as required.

Skill Requirements

Strong experience in SAP Basis Administration and SAP Functional Support. • Knowledge of SAP ECC, SAP S/4HANA, SAP BW, SAP Fiori, and SAP Solution Manager. • Experience with SAP transports, client administration, system monitoring, and job scheduling. • Understanding of SAP architecture, interfaces, and integration concepts. • Experience in incident, problem, and change management processes. • Familiarity with SAP Security, authorization concepts, and user administration. • Knowledge of database and operating system fundamentals related to SAP environments. • Experience with ServiceNow and ITIL-based support processes. • Strong troubleshooting, analytical, and documentation skills. • Good communication and stakeholder management capabilities.

Other Requirements

NA