Sales Support Specialist

Join Civitta - an international company with 750+ colleagues across 20+ countries. We are delivering consulting, digital, funding, and public sector transformation projects across Central and Eastern Europe, Central Asia, the Caucasus, and other global markets.

Our Headquarters team supports Civitta’s daily operations across countries within HR, recruitment, marketing, finance, administration, legal, and other internal functions. If you enjoy structure, solving problems, and if you challenge “it’s not possible” as a final answer, this could be a great fit.

Take the step towards your journey with us and join us as a Sales Support Specialist in Bosnia and Herzegovina.

You will:

• Support sales and expand the client base through active prospecting, cold calling, networking events, and strategic partnerships;

• Lead client engagements by conducting persuasive sales pitches and presentations to diverse audiences, including private companies and public institutions;

• Maintain the CRM pipeline to ensure accurate database updates, seamless lead tracking, and transparent reporting;

• Shape commercial strategies by identifying new market segments and contributing to overall sales and pricing plans;

• Support marketing activities while identifying opportunities to streamline and improve processes.

Requirements:

• BSc or MSc degree;

• 2+ years of relevant professional experience;

• Experience with prospecting and lead generation tools such as Apollo.io, LinkedIn Sales Navigator, or similar platforms;

• Good working knowledge of Microsoft Excel and Google Sheets, including data management, filtering, segmentation, and contact list preparation;

• Familiarity with CRM platforms, preferably HubSpot, including contact management, lists, and sales pipeline basics;

• Fluency in English (C1), both written and spoken;

• Experience with outbound email campaigns, email templates, and sales sequences would be a strong advantage;

• Familiarity with LinkedIn prospecting, outreach tools, or multichannel lead generation would be an advantage;

• Familiarity with task management tools such as Trello, Jira, or similar platforms would be an advantage;

• Basic understanding of CRM workflows, automation, and email campaign performance metrics would be an advantage;

• Experience working with AI tools such as ChatGPT, Claude, and others would be an advantage.

Benefits:

• Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;

• Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;

• Culture & Connection – From team bonding activities like Christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches, we celebrate wins, big and small, together;

• Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized.