Permanent Part-timer - Eastgate

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:    

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.  

KEY RESPONSIBILITIES:     

• Ensures the highest level of adidas service is given to each customer.  

• As needed, completes any regular sales transactions involving cash, credit, checks, etc.  

• Involved indirectly with ticketing of products as well as checking paperwork against items received.  

• Assists in product flow from stockroom to sales floor on a fill-in basis.  

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.  

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.  

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.  

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.  

• Maintaining general housekeeping standards (Including cleaning of the store)  

• Safekeeping of Company assets  

• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.  

• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.  

• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.  

KNOWLEDGE, SKILLS AND ABILITIES:  

• An absolute passion for retail & customer service  

• Ability to use your initiative  

• Clear and upbeat communication skills  

• Flexibility- you can help during the week, during evenings and weekends too  

• Previous fashion retail experience will be highly regarded but is not essential  

• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations  

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:   

• The passion to work within a team to deliver great results.   

• Ability to perform in a fast-paced, high volume retail environment.  

• Enthusiasm.  

• A love for fashion and great confidence to style your customer with any look they want to create!  

REQUISITE EDUCATION AND EXPERIENCE:  

• Matric certificate    

• 0 - 1 years of retail experience