Lead Administrator (Support &Operations)

Job Summary

Daily Health check ActivityBAU incident and request management as per ITSM ticket toolAWS Workspace provisioning & DeprovisioningMonitor the alerts for the AWS environment via CloudwatchWorking on end user issues pertaining to login and performance.Monthly security patching.Disk quota expansion.Creating reports from Cloudshell/Powershell.Provide guidance and recommendations on capacity planning.Creation of new directoriesMaster Image creation/updationCreation and management of BundlesVolumetric analysis to identify environment pain areas and fixing themHands on experience on AWS WorkspaceHands on experience in AWS EC

Key Responsibilities

Daily Health check ActivityBAU incident and request management as per ITSM ticket toolAWS Workspace provisioning & DeprovisioningMonitor the alerts for the AWS environment via CloudwatchWorking on end user issues pertaining to login and performance.Monthly security patching.Disk quota expansion.Creating reports from Cloudshell/Powershell.Provide guidance and recommendations on capacity planning.Creation of new directoriesMaster Image creation/updationCreation and management of BundlesVolumetric analysis to identify environment pain areas and fixing themHands on experience on AWS WorkspaceHands on experience in AWS EC2

Skill Requirements

AWS VDI

Other Requirements