Key Account Manager | Al-Futtaim Electric Mobility | BYD

Job Requisition ID: 182627 

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

• BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide. As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE.
• We are seeking an experienced Key Account Manager responsible for identifying, qualifying and initiating business with potential/existing fleet customers, by presenting tailored fleet mobility solutions to B2B (Business to Business) and B2G (Business to Government) customers and promote the Al-Futtaim Electric Mobility brand to achieve your sales objectives while ensuring optimum customer satisfaction and revenue generation.

What You Will Do:

• Achieve Monthly / Quarterly/ annual corporate sales targets set by the team lead. Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Detailed pitching of the Al-Futtaim Electric Mobility proposition and ability to display a confident consultative sales approach with all customers and prospects
• Develop a strong relationship with potential key accounts to lock annual purchase plans. Maintaining and cultivating the relationship with the B2B accounts within the assigned territory, along with providing ongoing support.
• Identifies business opportunities by establishing contact with the fleet customer prospects and analyzing sales options.
• Be the single point of contact for all key accounts related to inquiries or concern for Al-Futtaim.
• Collaborate with internal teams to ensure seamless deployment and operation of charging infrastructure and cross-functional teams to ensure successful implementation and integration of partnerships.
• Identifying product and service improvements by remaining current on industry trends, market, and competitors’ activities.
• Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Point of Sales.
• Preparing Fleet reports by collecting, analyzing, and summarizing information.
• Maintaining accounts receivable within company guidelines.

Required Skills To Be Successful:

• Bachelors Degree.
• Valid UAE driver’s license.
• 3 years B2B Fleet Experience in Abu Dhabi.
• 5 years Corporate Fleet experience in UAE Automotive B2B (Fleet) experience in a commercial, business to business sales or major account sales role dealing with Government and Corporate organizations from a variety of industries, and emirates.
• Strong fleet customer network and developed relationships across the UAE.
• Proven experience and understanding of new energy vehicles and technical understanding of charging solutions.
• Demonstrable experience using a consultative sales approach, experience and understanding of SaaS (Software as a Service) sales is advantageous.
• Business development experience in entering new sectors, and industries with a product/service.
• Good level of understanding and experience with Aftersales service and maintenance for B2B customers.

About The Team:

• You will join the B2B fleet sales team within Al-Futtaim Electric Mobility, supporting BYD’s corporate and government customers across the UAE. Working closely with your team lead and cross-functional colleagues, you will develop key account relationships, deliver tailored fleet mobility solutions and coordinate customer support, charging requirements and partnership implementation.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers.  At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.