ADMINISTRATOR L1

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Job Description

Role & Responsibilities             

Support technology refresh initiatives and manage assets throughout the deployment lifecycle, including:

• Maintain accurate asset inventory records and ensure asset data integrity.

• Update ticket notes, work logs, and asset status within ServiceNow and other operational systems.

• Process devices through break/fix and refresh workflows according to established procedures.

• Prepare devices for shipment by verifying asset information, accessories, and documentation.

• Package and ship large volumes of devices for deployment.

• Coordinate shipping activities and maintain shipment tracking records.

• Organize and manage staging areas for incoming and outgoing assets.

• Conduct inventory audits and reconciliation activities as needed.

• Adhere to security, quality, and operational compliance requirements.

• Support cross-functional operational activities and special projects as assigned.

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Required Candidate Profile     

Profile: Break/Fix & Refresh Bench Technician (Depot Operations - Onsite)

Skills:

• Experience with inventory management, asset tracking, or technology deployment operations.

• Knowledge of ServiceNow or similar asset management platforms preferred.

• Strong organizational skills and attention to detail.

• Ability to manage multiple priorities in a high-volume environment.

• Effective communication and teamwork skills.

• Experience with shipping, receiving, and packaging processes preferred.

• Ability to lift and move equipment weighing up to 50 lbs.

• Ability to perform frequent packaging, staging, and material-handling activities.

Certifications: A+ preferred; Dell WPD Technician preferred.

Client Environment: ServiceNow, asset management platforms, Dell laptops/desktops, packaging, shipping, receiving, and depot staging areas.

Mandatory Skills: Desktop Support . The expected compensation for this role ranges from $25,000 to $50,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.