Utilities Sales Manager

Job Purpose

Lead and grow the Utilities business across Saudi Arabia by developing strategic customer relationships, driving sales performance, and ensuring the achievement of sales, profitability, and market development objectives in alignment with Endress+Hauser’s values and business strategy.

Key Responsibilities

• Lead by example and promote the Endress+Hauser values of Excellence, Commitment, Friendliness, and Sustainability.
• Develop and execute the Utilities Sales Plan to achieve sales, order intake, revenue, and gross profit targets.
• Drive market growth by identifying new business opportunities, strategic projects, and key accounts within the water, wastewater, power, energy, and utilities sectors.
• Build and maintain strong relationships with end users, engineering consultants, EPC contractors, system integrators, and key decision-makers.
• Support the sales team in customer engagement, negotiations, account development, and major business opportunities.
• Monitor sales performance, pipeline development, market trends, competitor activities, and customer needs, implementing corrective actions where necessary.
• Provide accurate sales forecasts and regular business and market reports to management.
• Collaborate closely with Internal Sales, Product Management, Projects, Service, Marketing, Supply Chain, and Finance to deliver integrated customer solutions.
• Ensure effective resource allocation, customer coverage, territory management, and team development.
• Drive customer satisfaction, profitability, and sustainable business growth.
• Ensure customer feedback, complaints, and service requirements are addressed effectively and promptly.
• Lead, coach, motivate, and develop the Utilities Sales team to achieve high performance and business objectives.

Qualifications & Experience

• Bachelor’s degree in Engineering (Instrumentation, Electrical, Mechanical, Chemical, Industrial, or related discipline).
• Minimum 10 years of sales experience in the process automation, instrumentation, utilities, water, wastewater, power, or energy industries.
• Minimum 5 years of leadership or sales management experience leading field sales teams.
• Strong knowledge of the Saudi Utilities market, including end users, consultants, EPC contractors, and industry stakeholders.