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Underwriting Assistant

On-site Grand Rapids, United States full time

Job Summary

The Underwriting Assistant directly supports our Commercial P&C Underwriting team, by performing administrative and technical tasks that facilitate the evaluation, processing, and servicing of Excess & Surplus lines insurance policies. This role is essential in ensuring timely and accurate handling of submissions, endorsements, and policy documentation.

Duties and Responsibilities

  • Submission Management: Receive, log, and organize incoming submissions from brokers and agents. Ensure all required documentation is complete.

  • Tracking & Reporting: Input and maintain accurate data in various systems including SharePoint, Excel, and others as needed.

  • Policy Processing: Assist in the preparation, issuance, and delivery of quotes, binders, policies, and endorsements.

  • Communication: Communicate with brokers, agents, and internal departments to gather information, clarify details, and follow up on outstanding items.

  • Document Management: Maintain organized files for underwriting records and correspondence.

  • Compliance & Quality Control: Review documents for completeness and accuracy before finalizing. Ensure all underwriting files meet internal compliance standards and guidelines.

  • Reporting: Generate Excel reports and summaries for underwriters and management as needed.

  • Team Collaboration: Provide general administrative support to the underwriting team and contribute to other insurance department projects and assignments as needed.

  • Performs other similar duties as assigned.

Qualifications

  • Associate’s degree, or equivalent work experience.

  • Strong attention to detail and organizational skills.

  • Excellent written and verbal communication abilities.

  • Proficiency in Microsoft Office Suite.

  • Ability to manage multiple tasks and prioritize work effectively in a fast-paced environment, without sacrificing quality.

  • Team player with commitment to excellent client service.

Preferred Skills and experience

  • Ability to multitask and prioritize work effectively with strong attention to detail.

  • Understanding of insurance regulations and underwriting guidelines.

Benefits

  • Medical insurance

  • Health savings account with company contribution

  • Dental insurance

  • Vision insurance

  • Basic and voluntary life insurance

  • Disability insurance

  • 401(k) plan with company match

  • Paid vacation and holidays

  • Stock purchase program with employee discount

  • Educational reimbursement

  • Wellness programs and challenges 

  • Other supplemental benefits

 


The Company is an Equal Opportunity Employer.



Source: the employer's careers page. Last checked 2026-10-15. Posted 2026-10-15.

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