Track Manager (Support & Operations)

Job Summary

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Key Responsibilities

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Skill Requirements

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Other Requirements