Tower Lead

Job Summary

Adhering to SLAs ITIL Processes awareness and adhering to Perform root cause analysis Design and Plan Solutions Troubleshooting technical issues Provide Solution for escalated calls        Defining processes and ensuring that the processes are adhered to Oversees and is responsible for successful completion of Installation, configuration and migration Understanding of Multi-geo support environment Responsible for building / maintaining a test environment  Responsible for strategizing a backup plan and test plan for failure scenario Improves and maintains customer and employee satisfaction Planning Backup/Restoration Strategy for 24x7 operation support Suggesting patches/upgrades to maintain security level Testing / Auditing/processes as required from time to time Identify Skill gaps and plan for training / knowledge updating Perform H/W & performance tuning and maintenance  Day-to-Day reporting analysis tasks Vendor co-ordination & followup

Key Responsibilities

Planning and designing Linux server provisioning
Installing, configuring and maintaining Linux Servers ( RHEL, SLES )
Hands on experience on managing Red Hat openstack cluster 13.x,16.x, 17.x and 18.x, Canonical OpenStack, Platform9, Virtuozzo
Onboarding, migrating workload to Openstack
Review develop HLD/LLD for Openstack and Ceph deployments
Design, Deployment of Production grade Openstack environment writting roles, templates and automation around it
Advance ceph storage cluster deployment and management
Backup strategy for Openstack setup (ex. Overcloud and undercloud)
Technologies like SRIOV/DPDK, NUMA, Huge pages CPU pinning in Openstack for Optimal performance
Planning and designing High availability solution around Linux or Veritas Cluster
Installation and configuration of HA environment using Linux pacemaker or Veritas Cluster.
Configuration and administration of Linux and Veritas logical volume manager.
Installing and Maintaining Linux Kickstart / AI environment
Patch and Package administration: Satellite Server, Yum
Writing shell scripts to acomplish day to day system administration task
Configuring and supporting HP C7000 Chassis, HP Blades/proliant/Rack Mount, IBM, Dell x86 Servers
Troubleshooting Hardware and Operating system related issue
Administer and configure various FS like Ext3/4, VxFS, XFS, Pseudo FS
Installation, configuration and management of Network bonding  and I/O Multipathing
Capacity planning and fine tune system for optimal performance
Understanding of SAN and NAS storage.
Should possess knowledge of Storage and Network towers.
Administration of NIS or LDAP environment
Configuring Linux and Openstack related Security baseline
Performance Management & fine tuning
Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning
Vendor(OEM) Coordination to Troubleshoot and fix HW issues, co-ordination,install H/W, Firmware Planning
Work on Problem management case (Collecting re-occurring incidents)
Advance patch Management for large count UNIX/Linux Servers in Enterpirse Data Center using Satellite/opsware/BladeLogic
Advance Cluster set up using IO fencing, More than 3 nodes, Enterprise Storage Access, Multiple Fail Over scenario, geo Cluster, Across Chasis, custom Application service Group etc
UNIX Virtual servers (LPAR,LDOM,HP-VM,KVM) Architecture Design inclusing H/W, Resource Assignation etc
Planning and Testing Disaster recovery solution.
Server Migration planning for P2P, P2V,V2V
problem Analysis and Resolution for mass issue and latest technology upgrade in environment based on business goals
Architecture design for HLD, LLD, BOM finalization for Enterpise Data center Server hosting
Advance Job Automation on enterpise/critical servers with significant business impact
Enterprise level Server Storage Configuration of DAS, SAN & NAS, ISCSI with reduntant fault tolerance set up, high performance impact   Soft Skills      

Skill Requirements

Other Requirements