*Telephonic Interpreters

Overview: As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!   Responsibilities: ·          Provide effective telephonic remote interpreting ·          Answer inbound calls in a timely manner ·          Provide superior customer service ·          Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality ·          Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices ·          Complete training(s) and participate in ongoing Quality Assurance monitoring   Qualifications/Experience: ·          Full fluency in both English and the target language ·          Technology proficient (web-based platforms, email, Microsoft Word) ·          Landline, cellphone, or VoIP  ·          An interpreting space that is quiet, secure, and free from outside noises ·          2+ years of professional interpreting experience preferred ·          Industry specific certifications/trainings preferred (CMI, CCHI, etc.) ·          Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.)   LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.