TECHNO FUNCTIONAL CONSULTANT L2
On-site
Irving, United States
contractor
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Primary Skill – Data Analytics
Secondary Skill – ITSM / Netcool
Key Responsibilities :
- Analyze existing incident data dashboards and datasets identify optimization opportunities.
- Transform raw data and visualizations into strategic insights focused on:
- Event source tuning and noise reduction.
- Event pipeline optimization (correlation, de-duplication).
- Automation and self-healing opportunities.
- Develop, prioritize, and manage a formal book of work to track all optimization initiatives.
- Partner with technology domain owners to articulate the value of proposed changes and drive adoption.
- Quantify, track, and report on the benefits and incident reduction achieved from each initiative.
- Apply a fundamental knowledge of ITSM processes, particularly event, incident, and change management, to ensure all recommendations are compliant and effective.
Source: the employer's careers page. Last checked 2026-11-05. Posted 2026-11-05.
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