Technical Support Specialist with Italian

Job Title:

Technical Support Specialist with Italian

Job Description

To ensure the expansion of our Welcome and Support Center we are looking to recruit a Technical Support Specialist.    

The Welcome and Support Centre provides technical support and replacement parts logistic support for one of Concentrix’s major customers .   

So , what’s the role all about ?  

• Handling Clients ’ Technical requests by phone and chat  

• Provid ing Hardware and Software support to the utilized multifunctional devices  

• Focusing on customer expectations and satisfaction  

• Collaborating with other team members to provide high-quality support  

• Ensuring that all Service level Agreements (SLAs) are met consistently

Our top candidate has :  

• Fluency in Italian and working level of English  

• B asic Troubleshooting skills  

• E xcellent communication skills  

• Ability to identify and understand client s’ needs  

• A bility to present complex information in a simple way  

Why to work for Concentrix ?  

• Standard working hours on full-time  

• Competitive remuneration with performance-based bonuses

• Opportunity to grow with our career development programs

• Reward and Recognition program

• Constant support from a dynamic success-driven team of specialists  

• Health and Life Insurance

• Internet Allowance

• Meal Allowance

That's just the beginning . Send us your CV now to open the door to the new career opportunities ahead of you !  

We’re looking forward to meeting you !  

Who are we ?  

With 280,000 colleagues all over the world , we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies .  

We’re fanatical about our diverse and passionate people all across the world . We embrace all our different cultures , individualities , and personalities because we recognize that all our differences make us stronger together . Concentrix is an equal opportunity employer , and we process applicants without regard to disability , race , color , religion , gender , national origin , age , sexual orientation , gender identity or expression or any other characteristic .  

We show our colleagues how important they are by showering them with perks , like a culture of belonging ; clear paths for career development ; professional support , coaching and mentorship programs ; performance-based pay ; a global network of lifelong friends and peers ; and more ! ( Like , lots more .)  

Location:

GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs

Language Requirements:

Time Type:

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