Technical Service Manager, Engineered Bar Group

Job Details

Division : Nucor Steel Memphis, Inc.

Location : Charlotte, NC, United States  

Other Available Locations : **US STATES BELOW**

Basic Job Functions:

The Engineered Bar Group (EBG) is seeking a leader for the position of Manager, Engineered Bar Technical Services. This department manager level leadership role will drive technical excellence across the Engineered Bar Group by leading product development, customer engagement, technical support, and market-focused growth initiatives. This position will work collaboratively with divisional leadership, commercial teams, operations, and customers to strengthen EBG's position as the preferred supplier of engineered bar products.

**This is a remote role, final work location arrangements will be discussed with the hiring manager**

This role will be responsible for leading and developing the teams and initiatives focused on

• Technical Services
• Product Development
• Customer Qualification Support
• Research & Development
• Technical Sales Support
• Strategic Market Development
• Cross-Divisional Technical Collaboration

Key responsibilities include:

• Drive technical strategy and execution in support of the Engineered Bar Group's long-term growth objectives.
• Partner with District Technical Sales Managers (DTSMs), Sales Managers, and divisional teams to identify and develop new market opportunities.
• Lead customer-focused technical support efforts to strengthen existing relationships and create opportunities for growth.
• Facilitate product development initiatives, qualification programs, and technical solutions that differentiate EBG in the marketplace.
• Coordinate technical resources across EBG divisions to improve consistency, quality performance, and customer satisfaction.
• Support capability expansion efforts through product, process, and testing development initiatives.
• Promote collaboration between commercial, operational, and technical teams to achieve business objectives.
• Develop technical talent through coaching, mentoring, and leadership.
• Utilize data-driven decision-making to improve product performance, process capability, and customer outcomes.
• Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• Bachelor’s degree in Metallurgy, Materials Science, Mechanical Engineering, Chemical Engineering or other process engineering related studies.
• 5 or more years of experience in steel manufacturing, metallurgy, technical services, product development, quality, or related disciplines
• 2 or more years of supervisory or leadership experience
• 2 or more years  of experience leading cross-functional initiatives and managing multiple prioties.
• 2 or more years of experience utilizing data and analytical tools to solve technical and business challenges 

Preferred Qualifications:

• Advance degrees in Metallurgy, Material Science, Engineering or other related descipline
• Experience in Special Bar Quality (SBQ) products and engineered steel markets
• Customer- facing technical service or technical sales experience
• Product development and commercializatioin experience
• Experience working with automotive, energy, military, industrial, agricultural or transportation markets
• Knowledge of quality management systems, process improvement methodologies, and statistical analysis
• Experience leading multi-site or cross-dividsional technical initiatives

Must have supervisor and/or manager recommendation and must be able to perform all essential functions of the job with or without a reasonable accommodation.