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Technical Project Manager

On-site United States

Job Summary

JD Highlights:
•    Own portfolio lifecycle (Idea → Design → Build → Run → Retire).
•    Drive roadmap planning and stakeholder management.
•    Design and build accelerators for Customer & Industry Workflows (CRM/CSM).
•    Own sustaining engineering, adoption and CSAT metrics.
•    Act as SME and coordinate with Product BU.
•    3+ years of ServiceNow product/portfolio experience.

Key Responsibilities

JD Highlights:

  • Own portfolio lifecycle (Idea → Design → Build → Run → Retire).
  • Drive roadmap planning and stakeholder management.
  • Design and build accelerators for Customer & Industry Workflows (CRM/CSM).
  • Own sustaining engineering, adoption and CSAT metrics.
  • Act as SME and coordinate with Product BU.
  • 3+ years of ServiceNow product/portfolio experience.

Skill Requirements

Other Requirements

  • Certification: CSA + CIS in Domain

Source: the employer's careers page. Last checked 2026-10-11. Posted 2026-10-10.

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