Supply Chain Program Analyst

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Supply Chain Program Analyst (Japan Certified Refurbished Analyst) 

Position Overview

We are seeking a structured, results-driven Supply Chain Program Analyst to lead key operational and growth initiatives for the Japan Certified Refurbished program. In this role, you will be responsible for end-to-end sales tracking, leading NPI workstreams, facilitating strategic supply chain discussions to generate new inventory sources, and executing targeted program growth levers across the Japan market.

Key Responsibilities

Sales Tracking & Analytics

• Maintain and enhance daily/weekly sales performance dashboards to monitor run-rate, inventory velocity, and revenue targets.
• Deliver regular operational updates highlighting key business trends, channel performance, promotional impact, and stockout risks.
• Conduct root-cause analysis on sales variances and formulate actionable recommendations for regional commercial leads.

NPI Workstream Management

• Project manage the operational launch of new refurbished hardware SKUs into the Japan market.
• Coordinate cross-functional workstreams spanning Reverse Logistics, Quality Engineering, Regional Localization, Marketing, and Commercial Ops to ensure on-time launch milestones.
• Maintain standardized NPI playbooks, risk logs, and operational readiness checklists tailored to regional compliance and market standards.

Supply Chain & Supply Creation

• Drive operational discussions with reverse logistics providers and internal supply chain partners to establish reliable supply pipelines.
• Evaluate intake metrics and identify new supply streams (e.g., trade-in programs, carrier returns, enterprise surplus) to increase inventory throughput.
• Align demand planning forecasts with supply processing capacity to ensure consistent inventory availability across channels.

Program Growth & Strategic Levers

• Partner with business leads to identify, evaluate, and execute growth levers such as pricing strategy adjustments, promotional bundling, and other Go to market actions.
• Analyze regional refurbished device market dynamics and competitive positioning in Japan.
• Identify and drive process optimization projects across the refurb lifecycle to shorten turnaround times and reduce cost-to-serve.

Qualifications

Minimum Qualifications

• Bachelor's degree in Operations, Business Administration, Supply Chain, or equivalent practical experience.
• 3+ years of experience in program management, operations, or management consulting within consumer electronics, retail, or e-commerce.
• Professional fluency in written and spoken English and Japanese to interface with global cross-functional teams and local stakeholders.
• Strong proficiency in data analysis, reporting, and building structured operational tracking systems.

Preferred Qualifications

• Experience in reverse logistics, circular economy programs, or refurbished hardware markets in Japan.
• Familiarity with data analytics, dashboarding tools, and spreadsheet modeling.
• Proven track record of managing complex NPI launches or multi-stakeholder operational projects under tight deadlines.

Mandatory Skills: Product Testing . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.