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Sr Technical Lead (Support & Operations)

On-site India

Job Summary

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Key Responsibilities

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Skill Requirements

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Other Requirements

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Source: the employer's careers page. Last checked 2026-10-28. Posted 2026-10-28.

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