Sr Specialist Credit Control Emerging Markets Central

Purpose & Overall Relevance for the Organization:

Credit Control is a key role in the organization, he/she ensures the implementation of the internal controls and safeguarding the business process in a risk-free environment in terms of receivables management, cash collection and trade investment.

Key Responsibilities:

• Credit block and release on SAP
• Credit limit implementation and monitoring as per the authorization matrix and global credit policy
• Customer validation as per the global policy and creation on SAP
• Review and posting of the financial Credit Notes
• Review and monitor customer credit terms and credit facilities
• Clearing of the posted payments with the invoices on SAP
• Coordinate with Sales to resolve disputed payments
• Reconciliation of the AR balances with the customers
• Management of the customer master data in SAP
• Support the sales team in their negotiation with the customers in the finance related topics by sharing relevant guidance in adherence with the adidas global policies
• Ensure timely follow-up with customers on due payments
• Send regular reminders to delinquent customers
• Align with the legal department for the bad debt legal cases
• Manage trade term uploads and follow-up activities
• Close interaction with customer service to enable business continuity
• Follow up with the customer service on the export documentation
• Review accounts receivables allowances on monthly basis and ensure that we are in compliance with GFM policy.
• Understanding of the bad debt provision month end closing task and covering for line manager when necessary
• Understanding of the return provision posting month end closing task and covering for line manager when necessary
• Preparation of the statement of account for the customers
• Follow up with sales on contracts and Trade term signature.
• Respond to ad-hoc customer requests
• Adheres to internal and external deadlines.
• Support both internal and external auditors during financial and operational audits.
• Perform other Accounts Receivable and Credit Control-related tasks as required

Personnel:

• Strong organizational and prioritization skills.
• Analytical and problem-solving mindset.
• Results-oriented with a high sense of ownership.
• Excellent communication and stakeholder management skills.
• Strong negotiation and influencing skills.
• Team player with a proactive attitude.
• High level of accuracy and attention to detail.

       Controlling:

• Reporting Accuracy and meeting deadlines.
• Compliance with the global policies in term of AR, Credit management and Trade terms granted to the customers.

Key Relationships:

Customers, Finance, Sales, Customer service, Banks & auditors.

KPIs:

• DSO and overdue
• Aging balance
• Timely and accurate AR accounting & reporting
• Ensuring the security of the receivables
• Trade term compliance

Requisite Education and Experience / Minimum Qualifications:

• University degree in business with corporate finance, Audit or accounting focus.
• Functional: > 3 - 4 years’ experience.
• Industry: ideally apparel/fashion/shoes or FMCG.

IT Skills:

• Outlook: Good
• Word:  Good
• Excel: Advanced
• PowerPoint: Good
• SAP: Advanced
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Language Skills:

• English: Native writing and speaking skill

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Effective (date):