Sr Software Engineer-ServiceNow

We are seeking a skilled   ServiceNow Developer   to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.  

Key Responsibilities  

• Design, develop, and implement ServiceNow solutions using best practices  

• Customize ServiceNow applications using   Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer  

• Develop and maintain ServiceNow modules such as   ÏTSM ,   CSM,   APO ,   MCO,   Finance   Management,   Employee Centre.   

• Build and support   integrations   using REST, SOAP, MID Server, and   IntegrationHub  

• Create and manage   workflows,   FlowDesinger   and   ETL,   Integration Hub ,   DataFabric /Zero Copy Connectors ,   tranformation  

• Perform unit testing, debugging, and troubleshooting of platform issues  

• Support platform upgrades, patches, and releases  

• Collaborate with architects, business analysts, and stakeholders to gather requirements  

• Follow SDLC, Agile/Scrum, and change management processes  

• Maintain technical documentation and knowledge articles  

Required Skills & Qualifications  

• 5+ years of hands-on   ServiceNow development experience  

• Strong experience with   JavaScript ,   REST/SOAP   APIs   and integrations  

(server-side and client-side)  

• In-depth knowledge of ServiceNow platform architecture  

• Experience with ( Source-to-Pay, Order-to-Cash lifecycle ,   Accounts payable, Accounts receivable etc )  

• Familiarity with   CMDB and   ITSM   

• Experience with   other   Application would be plus like   ITOM, HRSD .  

• Understanding of   ACLs, roles, and security best practices  

• Experience working in   Agile/Scrum   environments  

referred Qualifications  

• ServiceNow certifications such as:  

• Certified System Administrator (CSA)  

• Certified Application Developer (CAD)  

• Module-specific certifications ( CSM,   ITSM,   MCO   etc.)  

• Experience with   ServiceNow Performance Analytics and Reporting  

• Knowledge of   UI Builder, Service Portal, and Workspace configuration  

• Exposure to   DevOps, CI/CD, and ATF (Automated Test Framework)  

Soft Skills  

• Strong analytical and problem-solving skills  

• Excellent communication and documentation abilities  

• Ability to work independently and in a team environment  

• Strong stakeholder management skills  

Education  

• Bachelor’s degree in Computer Science , Information Technology, or equivalent experience  

• Min  5 + Years   of experience   in   Servicenow  

Nice to Have  

• Experience with   cloud platforms   ( CSM, MCO ,   APO   )  

• Knowledge of   ITIL processes  

• Experience supporting   global enterprise environments