Sr Clerk, Copy Center

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow<
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

Duties will include providing the service of duplicating documents for the Corporate Office to include making copies of documents, placing service calls when necessary, maintaining copy machines and other equipment within the Copy Center. Preparing necessary reports and providing backup assistance to the Mail Center as needed. Duties will also include training new associates in all aspects of copy center operations and assisting in development and upkeep of training materials.

ESSENTIAL FUNCTIONS

•    Duplicating materials as requested by Corporate Office associates, including the review of original documents to ensure that all aspects of the job are understood, making a sample copy and if a potential problem with the original or copy is found, consulting with originator before proceeding to ensure that copies will be of the highest quality.
•    Place, log, and follow up on all service calls for all Copy Center equipment.
•    Manually collate copies of printed materials & cut/laminate copies to required sizes as needed.
•    Manage Copy Center Supplies including tracking inventory & ordering supplies.
•    Record and report printer meter readings and other copy center data as needed.
•    Verify and ensure that monthly printer/MFD key-op functions are being performed.
•    Assist in the Mail Center as required:  Sorting mail, performing mail runs, posting U.S. mail, shipping FedEx, opening and closing mail bags, putting bags in order, and any other duties that may be required.
•    Miscellaneous projects as assigned by management.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Customer Service Quality Problem Solving Results Driven Collaboration Multitasking & Prioritization Process Management and Attention to detail

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

•    3-5 years of experience in a copy center, print production, or related environment. 
•    Strong verbal and written communication skills.
•    Mechanical ability and working knowledge of Production level copy equipment.
•    Exceptional accuracy and attention to detail.
•    Proficiency with basic math and accounting skills.
•    Ability to train others.

EDUCATION / CERTIFICATIONS

N/a

PHYSICAL REQUIREMENTS

Consistent timeliness and regular attendance Job frequently requires sitting, handling objects with hands, reaching, and lifting up to 25 pounds Job requires ability to work in an office environment, primarily on a computer Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

N/a

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $20.29 to $29.30. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.