Specialist GBS External Workforce (Procurement)

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

The Specialist GBS External Workforce plays an important role in supporting the end-to-end management of adidas’ external workforce. Working within Global Business Services (GBS), the role helps ensure that external workforce processes are efficient, compliant, accurate, and easy to navigate for internal stakeholders and suppliers.

A key focus of the role is supporting contingent workforce activities through SAP Fieldglass, from workforce requests and onboarding through changes and offboarding. The Specialist works closely with hiring managers, Procurement, HR, workforce suppliers, and other internal teams to provide a consistent and positive stakeholder experience.

The role also supports selected Legal Procurement activities, including supplier coordination, contract administration, legal spend reporting, and continuous improvement.

KEY RESPONSIBILITIES

• Support the end-to-end external workforce lifecycle through SAP Fieldglass, including workforce requests, onboarding, worker changes, and offboarding.
• Review and process external workforce requests accurately and in line with established policies and processes.
• Partner with hiring managers, Procurement, HR, workforce management providers, and suppliers to support smooth and timely workforce operations.
• Monitor external workforce data and help maintain accurate and complete records in SAP Fieldglass.
• Support operational reporting, workforce audits, compliance checks, and process documentation.
• Respond to stakeholder questions and provide guidance on external workforce processes and systems.
• Identify opportunities to simplify and improve processes, increase automation, and enhance the stakeholder and user experience.
• Support supplier management and contract administration activities related to Legal Procurement, when required.
• Assist with legal spend monitoring, reporting, and billing-related activities using Legal Tracker.
• Support contract execution and documentation processes, including DocuSign workflows and record maintenance.
• Contribute to team initiatives and continuous improvement activities across GBS Procurement.

KEY RELATIONSHIPS

Internal

• GBS Procurement teams
• Hiring Managers and internal business stakeholders
• HR teams
• Global Legal teams

External

• External Workforce Management providers
• External workforce suppliers
• External law firms and legal service providers

KNOWLEDGE, SKILLS & ABILITIES

• Experience or understanding of external workforce, contingent workforce, procurement, or shared services processes.
• Familiarity with SAP Fieldglass is an advantage.
• Familiarity with Legal Tracker, DocuSign, or similar tools is an advantage.
• Understanding of supplier management, contract administration, or procurement processes.
• Strong attention to detail and ability to work accurately with workforce, supplier, and contract data.
• Good organizational skills and ability to manage multiple activities and priorities.
• Clear and effective communication skills, with the ability to collaborate with different stakeholders.
• Analytical approach with strong critical thinking and problem-solving skills.
• Adaptability and agility, with the ability to respond effectively to changing business needs and priorities.
• Strong partnering and collaboration skills across functions, countries, and external partners.
• Simplicity and newness mindset, with an interest in simplifying processes, improving the user experience, and finding new ways of working.
• Proactive approach to learning and continuous improvement.
• Ability to communicate effectively in English in a business environment.

EDUCATION & EXPERIENCE

• University degree in Business Administration, Procurement, Supply Chain, Law, Finance, or a related field, or equivalent relevant professional experience.
• At least 2 years of relevant professional experience, preferably in External Workforce Management, Procurement, Legal Operations, Supplier Management, or a shared services environment.
• Experience working with external or contingent workforce processes is an advantage.
• Experience with SAP Fieldglass or another Vendor Management System (VMS) is an advantage.