Social Media Manager

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Designit seeks a hands-on Social Media Manager for parental leave coverage, supporting a global technology company’s Copilot CSA. This client-facing role translates Copilot and AI priorities into timely, platform-native content, aligning stakeholders, channel strategy, assets and approvals to deliver publish-ready content quickly and effectively.  

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• Own day-to-day social media management for the Copilot Commercial Solution Area (CSA), including content planning, intake, coordination, publishing readiness, and follow-through.
• Partner with product marketing managers, social leads, creative partners, and client stakeholders to understand objectives and translate complex Copilot, AI, and technology stories into clear, compelling, audience-relevant social content.
• Develop and adapt platform-native content across LinkedIn, TikTok, X, Instagram, Facebook, YouTube, and emerging channels, selecting the appropriate format, voice, and call to action for each audience and platform.
• Use Sprinklr to manage social planning, workflows, scheduling, publishing, quality assurance, and performance reporting.
• Manage announcements, product launches, campaigns, and fast-turn requests from intake through delivery, coordinating copy, creative assets, reviews, approvals, dependencies, and final publish-ready content.
• Write and refine social copy that makes complex AI and technology topics accessible, credible, engaging, and consistent with brand voice.
• Leverage approved AI-assisted tools, including Copilot, to accelerate ideation, first drafts, content variations, research synthesis, and workflow efficiency while maintaining strong human judgment and appropriate brand safeguards.
• Monitor content performance and audience response, translating insights into actionable recommendations that improve future content strategy and channel selection.
• Collaborate with embedded supplier and agency teams supporting other commercial solution areas, including Azure, Modern Work, Security, and Industry, to coordinate shared initiatives, align content, and avoid duplication.
• Proactively communicate risks, blockers, approval requirements, dependencies, and shifting priorities to keep stakeholders aligned and work moving efficiently in a fast-paced environment.

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Required qualifications:

• 3–5 years of professional social media management experience, ideally supporting a large brand, agency client, B2B technology company, or complex enterprise program.
• Proven experience owning the complete social content lifecycle from intake and development through approval and publication, beyond content creation or community moderation alone.
• Hands-on Sprinklr expertise required, including publishing workflows, scheduling, approvals, quality assurance, and reporting.
• Strong knowledge of major social platforms and the ability to translate a single business story into distinct, platform-native content.
• Excellent writing, editing, presentation, and verbal communication skills, with the ability to simplify complex technical and AI topics while maintaining accuracy.
• Strong client and stakeholder management skills, including gathering requirements, clarifying ambiguous requests, facilitating decisions, and managing expectations.
• Highly organized with demonstrated ability to coordinate multiple concurrent requests, shifting priorities, reviewers, and tight deadlines.
• Resourceful and solutions-oriented, with the ability to develop strong first drafts or interim content direction while inputs or creative assets are still evolving.
• Curiosity and practical enthusiasm for AI tools, balanced with sound judgment regarding quality, brand safety, confidentiality, and responsible use.
• Positive, agile, and detail-oriented, with a strong sense of urgency and willingness to step in wherever needed to keep work moving.
• #LI-KR1

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Work requirements

• Fully remote U.S.-based role open to candidates in any U.S. time zone, with the ability to collaborate effectively across distributed client and delivery teams.
• Interim parental leave coverage assignment with structured onboarding and knowledge transfer to ensure continuity.
• Selected candidate must complete required client onboarding and obtain a Microsoft alias and necessary system access upon hire.
• Occasional schedule flexibility may be required to support priority announcements, launches, and other fast-turn requests.

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Preferred qualifications Stakeholders experience seamless, responsive coverage and trust the manager to drive work forward with minimal hand-holding.  •  Copilot and AI stories are translated into clear, accurate, relevant content tailored to each social platform.  •  Requests, assets, approvals, schedules, and publishing details are managed reliably, including during high-volume or last-minute moments.  •  The manager contributes ideas, uses data and AI tooling thoughtfully, and strengthens collaboration across client, agency, and supplier teams.    Mandatory Skills: Data Visualization . Experience: 5-8 Years .The expected compensation for this role ranges from $60,000 to $148,500 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.