Shift Lead
On-site
India
Job Summary
To assign and track tickets and change requests for service deliveryKey Responsibilities
1. To manage SLA's2. To ensure process improvement and compliance in the assigned module| and participate in technical discussions/review.
3. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
4. To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
Skill Requirements
nullOther Requirements
nullSource: the employer's careers page. Last checked 2026-10-14. Posted 2026-10-13.