SFE Specialist

THE POSITION

• Join our Commercial Excellence team in Seoul and play a key role in driving Sales Force Effectiveness through customer segmentation, sales capability development, and commercial excellence initiatives.
• Partner with Sales, Marketing, and cross-functional stakeholders to enhance customer engagement, optimize commercial execution, and support business growth through data-driven insights.
• This is a 1-year fixed-term contract position to cover a parental leave replacement.(Start : Jan 2027)

Tasks & responsibilities

• Drive, monitor, and evaluate Sales Force Effectiveness (SFE) programs and implement continuous improvement initiatives.
• Drive customer segmentation, targeting, and support sales force optimization activities to improve commercial performance.
• Promote the effective adoption of multichannel engagement tools and digital customer interaction platforms.
• Coordinate and deliver sales force training programs to strengthen field force capabilities and execution excellence.
• Generate quarterly CEESA market reports and provide insights to support business planning and decision-making.
• Collaborate with local, regional, and global stakeholders on Commercial Excellence and SFE-related projects.

Requirements

• Minimum 2 years of experience in Sales Force Effectiveness (SFE), Commercial Excellence, Sales Operations, or Sales Training is preferred .
• Essential understanding of sales and marketing processes, customer engagement strategies, and commercial performance management.
• Knowledge of customer segmentation, targeting, multichannel engagement, and sales force effectiveness principles.
• Strong interpersonal and communication skills with the ability to collaborate effectively across sales, marketing, and cross-functional teams.
• O rganizational skills and the ability to manage multiple projects, training programs, and competing priorities.
• Fluent English is preferred ; proficiency in Veeva CRM, Salesforce.com, or similar digital platforms is an advantage.