Service Operations Distribution Specialist

• Company: Vensure Employer Solutions — the largest privately held organization in the HR technology and service sector, providing HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a “One Employer Solution” headquartered in Chandler, Arizona, Vensure helps businesses streamline and grow operations. Visit www.vensure.com. • Position: Service Operations Distribution Specialist (Job ID: 18202) — NY. • Position Summary: Deliver accurate, timely, and secure distribution of payroll materials in a high-volume payroll environment. Manage end-to-end printing, packaging, and preparation of payrolls for the organization’s client base while meeting quality, timeline, and compliance standards. • Compensation: $15.00 - $20.00 hourly • Essential Duties and Responsibilities: • Assemble and prepare payroll packages according to client counts, ensuring required materials (registers, departmental reports, worksheets, liability reports, checks, vouchers, miscellaneous documents) are included and meet quality and timeline standards. • Operate office and production equipment, including mailing systems, shipping PCs, printers, sealers, and related machinery. • Inspect printed payroll checks; perform quality checks, sort, and package for secure pickup or delivery. • Coordinate and complete daily mail and overnight shipping label posting to meet distribution schedules. • Complete package confirmations, logs, and checklists to track package movement, security, and location. • Follow security, confidentiality, and audit protocols to protect sensitive client and payroll information. • Identify, document, and escalate discrepancies or issues to appropriate personnel to prevent missing, incorrect, or delayed output. • Stage and replenish packaging supplies to maintain production readiness. • Load and unload paper stock and materials to support printers and production equipment. • Execute daily processing and printing tasks across multiple platforms with accuracy and timeliness. • Coordinate and monitor computer processing jobs, verify successful completion, and address interruptions or errors promptly. • Maintain regular on-site attendance as an essential job function for secure system access, collaboration on sensitive technical matters, participation in operational meetings, and hands-on activities. • Marginal Functions: • Build and maintain relationships with team members and peers across disciplines to coordinate communications and services affecting clients. • Provide light administrative support (filing digital documents, maintaining shared drives, archiving vendor or training records). • Help maintain cleanliness and organization of production and storage areas. • Attend webinars and training to stay current on department and company best practices. • Complete projects and other duties as assigned by the supervisor. • Knowledge, Skills, and Abilities: • Excellent communication and interpersonal skills; ability to collaborate across teams and build positive working relationships. • Strong time management and prioritization skills in a fast-paced environment. • Flexibility to perform varied print room assignments, operate different equipment, run varied jobs, and learn new machinery/processes. • Ability to collaborate with internal departments for seamless operations and workflow coordination. • Strong work ethic, teamwork orientation, professionalism, reliability, and enthusiasm. • Sound decision-making abilities when evaluating information and determining actions. • Working knowledge of shipping and logistics vendors (FedEx, UPS, other couriers); ability to coordinate shipments, evaluate service levels, manage vendor relationships, and identify cost-saving opportunities. • Exceptional attention to detail to review printed documents for quality and accuracy. • Education & Experience: • High School Diploma preferred or equivalent combination of experience, skills, or education (including relevant non-traditional degree programs or job training programs). • One (1) or more years of experience with cloud-based printing solutions preferred. • One (1) or more years of experience with administrative and clerical procedures. • Experience with Microsoft Office (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.
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