SeniorAdministrator - Symantec Email Security, Endpoint Security

Job Summary

  Level: L2 Support Engineer Role Overview Responsible for L2 support, configuration, and operations of enterprise Email Security platforms, ensuring protection against phishing, malware, and spam. Key Responsibilities Manage and support email security tools (e.g., Proofpoint, Microsoft Defender, Mimecast). Investigate and remediate phishing and malware incidents. Tune email security policies and rules. Support user-reported email security issues. Perform changes, upgrades, and documentation. Key Skills Email security gateways Phishing analysis Microsoft Exchange / O365 Incident & change management

Key Responsibilities

  Level: L2 Support Engineer Role Overview Responsible for L2 support, configuration, and operations of enterprise Email Security platforms, ensuring protection against phishing, malware, and spam. Key Responsibilities Manage and support email security tools (e.g., Proofpoint, Microsoft Defender, Mimecast). Investigate and remediate phishing and malware incidents. Tune email security policies and rules. Support user-reported email security issues. Perform changes, upgrades, and documentation. Key Skills Email security gateways Phishing analysis Microsoft Exchange / O365 Incident & change management

Skill Requirements

  Level: L2 Support Engineer Role Overview Responsible for L2 support, configuration, and operations of enterprise Email Security platforms, ensuring protection against phishing, malware, and spam. Key Responsibilities Manage and support email security tools (e.g., Proofpoint, Microsoft Defender, Mimecast). Investigate and remediate phishing and malware incidents. Tune email security policies and rules. Support user-reported email security issues. Perform changes, upgrades, and documentation. Key Skills Email security gateways Phishing analysis Microsoft Exchange / O365 Incident & change management

Other Requirements

  Level: L2 Support Engineer Role Overview Responsible for L2 support, configuration, and operations of enterprise Email Security platforms, ensuring protection against phishing, malware, and spam. Key Responsibilities Manage and support email security tools (e.g., Proofpoint, Microsoft Defender, Mimecast). Investigate and remediate phishing and malware incidents. Tune email security policies and rules. Support user-reported email security issues. Perform changes, upgrades, and documentation. Key Skills Email security gateways Phishing analysis Microsoft Exchange / O365 Incident & change management