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Senior Technical Manager

On-site United States

Job Summary

JD Highlights:

  • Own AI-focused accelerator portfolio end-to-end.
  • Drive roadmap, adoption, CSAT and stakeholder engagement.
  • Build and manage accelerators aligned to AI product initiatives.
  • Strong ServiceNow domain expertise with product ownership mindset.
  • 3+ years of ServiceNow product/portfolio experience.

Key Responsibilities

D Highlights:

  • Own AI-focused accelerator portfolio end-to-end.
  • Drive roadmap, adoption, CSAT and stakeholder engagement.
  • Build and manage accelerators aligned to AI product initiatives.
  • Strong ServiceNow domain expertise with product ownership mindset.
  • 3+ years of ServiceNow product/portfolio experience.

Skill Requirements

  • Domain Remarks: AI Product will be primarily on ITSM/ITOM and CRM/CSM

Other Requirements

  • Certification: CSA + CIS in Domain

Source: the employer's careers page. Last checked 2026-10-11. Posted 2026-10-10.

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