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Senior Support Engineer

HCLTech
On-site Dubai, United Arab Emirates
HCLTech has 1,822 other open jobs

Job Summary

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.

Key Responsibilities

1. To troubleshoot and resolve tickets raised by the clients.
2. To undertake training programs for new joinees
3. To perform knowledge transition during project enhancements
4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
5. To update self on latest technologies and related areas

Skill Requirements

null

Other Requirements

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Source: the employer's careers page. Last checked 2026-10-11. Posted 2026-10-10.

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