Senior Specialist/Manager, Payroll & Benefits

Egen is a fast-growing, entrepreneurial company with a data-first mindset. We bring together top engineering talent and advanced technology platforms to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work, dedicated to continuous learning, and focused on solving complex problems.

About the role

We are seeking an experienced Senior Specialist/Manager, Payroll & Benefits to own and modernize our end-to-end global payroll, health and welfare benefits programs, and foundational HRIS operations. Reporting directly to the Head of People Operations, you will lead our total rewards execution across the U.S. (~300 employees), Canada (~50 employees), and the U.K./EU (~25 employees). You will have support from and mentor a team of two People Operations team members based in India, ensuring operational precision, cross-border compliance, and a seamless employee experience.

Key Responsibilities

Global Payroll Operations

• Oversee the end-to-end delivery of semi-monthly and monthly global payrolls for 375+ employees across the U.S., Canada, U.K., and Europe.

• Manage administrator relationships and processing within Paychex (U.S.), Payworks (Canada), and Remote.com / EOR platforms (U.K. & EU).

• Ensure exact calculations for multi-jurisdictional tax withholdings, garnishments, variable compensation (bonuses, commissions), and equity/severance payouts.

• Direct and review the day-to-day payroll execution and data entry handled by two India-based People Operations specialists.

Benefits Administration & Management

• Lead annual Open Enrollment for U.S. and Canadian entities, including plan design review, broker management, system configuration, and employee communications.

• Manage day-to-day administration of medical, dental, vision, life, disability, 401(k)/RRSP match, FSA, HSA, and commuter plans.

• Partner closely with Finance on monthly bill reconciliation for self-funded health and welfare plans, benefit funding schedules, and leave-of-absence tracking.

• Evaluate and align regional benefit offerings in the U.K. and EU to ensure competitive local positioning and statutory compliance.

Compliance & Audits

• Maintain full compliance with federal, state, provincial, and local labor and tax laws (e.g., ACA reporting, ERISA, 5500 filings, non-discrimination testing, Canadian ROEs, U.K. P60/P11D).

• Serve as the primary point of contact for internal and external payroll, benefits, financial, and workers' compensation audits.

HRIS & Systems Optimization

• Act as the functional admin for HRIS and payroll tools, optimizing workflows and integration points between HRIS, ATS, and financial platforms.

• Ensure high data integrity across all employee records, job changes, compensation, and status updates.

• Build, analyze, and distribute recurring labor cost, headcount, leave, and total rewards analytics for executive leadership.

Qualifications:

• Experience: 6-8+ years of combined experience in payroll and benefits administration, with at least 2+ years in a manager capacity overseeing international operations.

• Global Footprint: Demonstrated hands-on experience running U.S. payroll alongside Canadian and European/U.K. payrolls (direct platforms or EOR/PEO models).

• Technical Mastery: Advanced proficiency in Paychex, Payworks, Remote.com (or similar global payroll tools), and modern HRIS environments. Strong Excel skills (VLOOKUP, Pivot Tables, data modeling).

• Benefits Expertise: Strong working knowledge of U.S. self-funded and fully-insured plans, 401(k) administration, and Canadian statutory benefit structures.

• Leadership: Proven ability to manage, train, and delegate effectively to global/offshore support teams across time zones.

Compensation & Benefits:   This role is eligible for our competitive salary and comprehensive benefits package to support your well-being: - Comprehensive Health Insurance - Paid Leave (Vacation/PTO) - Paid Holidays - Sick Leave - Parental Leave  - Bereavement Leave - 401 (k) Employer Match - Employee Referral Bonuses   Check out our complete list of benefits here - >https://egen.ai/people/#benefits   Important:  All roles are subject to standard hiring verification practices, which may include background checks, employment verification, and other relevant checks.   EEO and Accommodations:   Egen is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Egen will also consider qualified applications with criminal histories, consistent with legal requirements. Egen welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.