Senior Quality Test Technician

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.   

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!  

Sr. Quality Test Technician will be responsible for testing and quality assurance of all products in the Copeland Controls Solutions – Cold Chain portfolio of facility controls, devices, and software applications with high standards. Further this role will serve as mentor for onsite and offshore test teams.

As a Sr. Quality Test Technician, You Will:

• Have advanced knowledge of electronics along with understanding of electrical safety agency requirements and hands-on experience with controls systems, HVAC, and/or refrigeration systems.
• Maintain integration test environments including installing, wiring, devices, test labs, and controls products.
• Involve in test planning, forecasting test cycles, test case development, test execution, document test results and meeting estimated timelines.
• Identify defects, document root cause observations, and work closely with engineering for resolution.
• Participate in daily team meetings, test scope or requirements analysis sessions.
• Organizational skills, ability to respond to changing assignments and tasks with minimal supervisory oversight.
• Support to Engineering, Product Management, Technical Services department as needed with customer filed issue analysis and validations.
• Gather test data, maintain quality indicators of pre-release builds on test sites, report metrics and focus on continuous improvements to the process and testing efficiency.
• Provide training and mentorship to the team.

Who you are:

The ideal candidate is self-motivated.  You analyze multiple and diverse sources of information to define problems accurately and reliably reproduce. You seek new approaches to validate solutions. You lead, inspire the team, coach, and mentor to develop talents, and delight customers.  You champion product quality across organizations. You hold everyone on the team to high standards, build a reputation by moving forward as one team and delivering on quality objectives.  You recognize there is greatness in everyone, and you create an environment where that greatness can emerge.  You see yourself as a steward and not as a commander.

Required Education, Experience & Skills:

• Associate degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related discipline.
• 5+ years of experience in a combination of controls, firmware, peripherals, embedded systems and software testing.
• 1+ year experience as a senior or lead tester for controls, firmware, embedded, peripherals or software teams or testers.
• Knowledge of electronics is required along with understanding of electrical safety agency requirements.
• Strong experience with test planning, forecasting test cycles, creating test cases, execution and testing projects with a proven track record of meeting deadlines.

• Experience with defect tracking, results documentation and cross-functional collaboration.

• Strong organizational skills, attention to details, reporting, problem-solving ability, respond to changing assignments and tasks with minimal supervisory oversight.
• Excellent verbal and written communication skills.
• Understand testing types, methodologies including waterfall, agile development and have a basic understanding of CMMI.
• Familiarity with Automation Testing.

Preferred Education, Experience & Skills:

• Proficient in Microsoft Office Suite and a programming language.

• Controls systems, Refrigeration and/ or HVAC will be a strong plus.
• Experience with Testing tools, JIRA, GitHub, and Automation.

Flexible Work Schedule

On-site position. Must be available to work off-hours occasionally to support offshore test teams. Domestic travel up to 10% is required.

Why Work in the Greater Metro Atlanta Area

Our facility is located in Kennesaw, GA, which is conveniently located within driving distance to Atlanta and historic downtown Kennesaw. The area offers excellent school systems, an abundance of outdoor walking trails, and low crime rates to create a family-friendly environment. The area is surrounded by several growing communities, with restaurants, festivals, shopping, and outdoor activities that make them exciting places to live and work.

About Our Location

The newly renovated Kennesaw campus hosts a Manufacturing Facility, Engineering and Customer Support. Copeland’s Controls Solutions business unit is the leading provider of electronic controls, optimization services for supermarkets, convenience stores, restaurants, refrigerated transportation customers and the OEMs that serve them. The business unit generates half of its revenue outside of North America and employs over 1,800 people globally. Copeland is a leader in the industry through stewardship, expert professional services and solutions that balance innovation with total cost of ownership to ensure long-term value for our customers. Through research and development of CO2, refrigeration and transport, we develop sustainable compression technologies and controls solutions that perform even in challenging environments.

Our Commitment to Our People  

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.  

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.  

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.   

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!  

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization  

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.  

Equal Opportunity Employer  

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.  

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com