Senior Process Associate - Cash Apps - LTC

Job Summary

A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.

Key Responsibilities

•    Apply incoming payments (checks, ACH, wire transfers) to customer accounts.
•    Match remittance information with open invoices.
•    Post cash receipts in ERP systems (e.g., SAP, Oracle).
•    Investigate unapplied or misapplied payments.
•    Maintain daily cash application logs.
•    Communicate with internal teams for missing remittance details.
•    Escalate discrepancies or payment issues to analysts.
•    Ensure compliance with company policies and SOX controls.

Skill Requirements

•    Numerical Accuracy – Strong attention to detail when applying payments.
•    Basic ERP Knowledge – Familiarity with systems like SAP, Oracle, or NetSuite.
•    Time Management – Ability to meet daily cash posting deadlines.
•    Communication Skills – Clear interaction with internal teams for remittance clarification.
•    Problem-Solving – Ability to identify and escalate mismatches or missing data.
•    Process Discipline – Adherence to SOPs and internal controls.
•    MS Excel Proficiency – Basic skills for maintaining trackers and logs.

Other Requirements

1. B.Com/Bba Or Equivalent Graduation (Relevant To Location)
2. Optional But Valuable: Certification In Customer Service Management Or Financial Services

1 - 2 year of Experiances