Senior Marketplaces Manager
About the Role:
The Senior Category Manager - Americas is the commercial and operational owner of Emma's product category (one or several categories - Mattresses, Accessories, Beds, Linens) across Americas markets. You sit at the intersection of global strategy and in-market reality — responsible for ensuring the portfolio performs, launches land successfully, and consumer and commercial insights flow back into global decision-making.
This is a dual-facing role: you translate global category strategy into Americas execution, while simultaneously representing North & South American market needs — consumer preferences, competitive dynamics, channel realities — back to global teams. You can develop local or regional product when needed to answer a specific country or region's consumer needs
In a context where Category Management at Emma is evolving toward stronger commercial ownership, faster feedback loops, and sharper portfolio performance, this role is critical to delivering on-the-ground results while building a stronger link between strategy and execution.
What you´ll do:
- You are responsible for expanding our Emma e-commerce business
- You will continuously optimize our business and develop new initiatives to help fuel growth
- You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition
- You will be our account manager for marketplaces operations in Mexico
- You will supervise and streamline both back-end and consumer-facing business operation platforms between the company and 3rd party suppliers
- You will build market position by locating, developing, defining, and closing business relationships
- You will identify trendsetter ideas by researching industry and related events, publications, and announcements
- You will screen potential business deals by analyzing market strategies, deal requirements, and financials
- Enhance organization’s reputation by accepting ownership for accomplishing new and different requests
Who we´re looking for:
- Bachelor’s or Master’s degree in Marketing, Business, E-commerce, or a related field.
- Minimum 5 years of relevant experience in E-commerce, category management, online merchandising, digital retail, or D2C businesses.
- Experience leading a team with at least 2 direct reports
- Proven ability to drive online revenue growth, optimize product categories, and use data for decision-making.
- Strong analytical, strategic, and customer-centric mindset, with solid problem-solving skills.
- Experience working cross-functionally in a fast-paced environment.
- Excellent communication and stakeholder management skills.
What we offer:
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (max. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.
Source: the employer's careers page. Last checked 2026-10-23. Posted 2026-10-22.
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