Senior Analyst(Del Ops (Non-Voice))
On-site
India
Job Summary
Should have CRM/Cloud domain knowledge with minimum 2 years of experience. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications. Resolve customer service issues and skillfully manage complex customer service problems. Actively participate in job related training. Complete assigned project responsibilities. Maintain individual performance related to SLA's.
Key Responsibilities
1. Respond To Customer Requests That Have Been Escalated From Tier 2 Support Analysts2. Complete Assigned Project Responsibilities.
3. Answer Technical Questions, Solve Technical Problems, And Suggest Appropriate Workarounds Related To Supported Applications.
4. Actively Participate In Job Related Training
Skill Requirements
nullOther Requirements
nullSource: the employer's careers page. Last checked 2026-10-13. Posted 2026-10-13.