Senior Administrator - Desk Side Services, AMT Asset Management Software

Job Summary

IT Asset Management Specialist

Key Responsibilities

Procurement & Financial Management • Forecast IT hardware requirements and manage procurement of servers, network devices, and accessories. • Handle procurement and renewal of software licenses. • Manage server warranty extensions and maintenance contracts. • Coordinate with internal teams for approvals, PO creation, delivery arrangements, and invoice submission to Finance for payment processing. • Oversee procurement of leased assets, fixed assets, and accessories based on asset forecasting. Asset Lifecycle Management • Maintain asset lifecycle for both under-warranty and out-of-warranty assets. • Tag new IT assets and refresh worn-out tags. • Manage asset assignment and software license allocation to end-users based on requests. • Handle asset recovery from users and ensure closure of pending returns. • Identify and process scrapping of obsolete assets, including decommissioning and write-off from Finance register.

Skill Requirements

Capacity & Compliance • Perform overall capacity management for IT assets. • Ensure compliance of hardware and software asset registers as per organizational policy. • Participate in internal and external audits related to IT Asset Management (ITAM). • Conduct asset register reconciliation against FAR and mitigate gaps. Vendor & Stakeholder Management • Manage vendor selection based on QCD (Quality, Cost, Delivery) criteria and obtain quotes for hardware/software requests. • Track procurement requests until delivery and closure. • Act as the primary contact for all asset management-related queries. • Interact with customers for process improvements and compliance updates.

Other Requirements

Monitoring & Reporting • Publish weekly and monthly asset management dashboards for leadership. • Conduct monthly team reviews to improve quality and efficiency. • Perform quarterly onsite stock verification and half-yearly PAN India asset verification, reporting gaps to management and Finance. • Manage lost/theft cases of IT assets and ensure timely write-off from Finance books. Operational Excellence • Manage break-fix cases, including replacement of EOL (End of Life) assets and exception approvals. • Optimize stock asset usage and re-harvest software licenses through regular reviews.