Senior Administrator - Desk Side Services, AMT Asset Management Software

Job Summary

Software Asset Analyst (ServiceNow SAM Pro)

Location: Offshore Remote
Experience: 3+ Years

Overview

We are seeking a Software Asset Analyst to manage software licenses, compliance, and optimization activities within ServiceNow Software Asset Management (SAM Pro). The role focuses on maintaining accurate software entitlement data, supporting compliance initiatives, and identifying software cost-saving opportunities.

Responsibilities

• Manage software asset lifecycle activities, from request through retirement, within ServiceNow SAM Pro.
• Maintain software entitlements, contracts, and license records.
• Perform compliance reviews and support software audits.
• Identify unused and underutilized software licenses.
• Execute license reclamation and optimization activities.
• Monitor software inventory, normalization, and discovery data quality.
• Partner with Procurement on software purchasing and renewal decisions.
• Coordinate software harvesting, reclamation, and redeployment efforts.
• Develop compliance, utilization, and cost optimization reports.
• Establish and monitor KPIs and maturity metrics

 

Qualifications

• 3+ years of Software Asset Management experience.
• 2+ years of hands-on ServiceNow SAM Pro experience.
• Knowledge of software licensing and compliance practices.
• Experience supporting major software publishers (Microsoft, Adobe, Oracle, IBM, etc.).
• Strong reporting and analytical skills.
• ITIL, IAITAM, or ServiceNow SAM certification preferred.

 

Preferred Candidate Profile

• Experience supporting U.S.-based organizations.
• Ability to overlap with Eastern Time business hours.
• Strong written and verbal English communication skills.
• Experience working in global asset management operations.
• Proven ability to work independently in a remote environment.

Key Responsibilities

Software Asset Analyst (ServiceNow SAM Pro)

Location: Offshore Remote
Experience: 3+ Years

Overview

We are seeking a Software Asset Analyst to manage software licenses, compliance, and optimization activities within ServiceNow Software Asset Management (SAM Pro). The role focuses on maintaining accurate software entitlement data, supporting compliance initiatives, and identifying software cost-saving opportunities.

Responsibilities

• Manage software asset lifecycle activities, from request through retirement, within ServiceNow SAM Pro.
• Maintain software entitlements, contracts, and license records.
• Perform compliance reviews and support software audits.
• Identify unused and underutilized software licenses.
• Execute license reclamation and optimization activities.
• Monitor software inventory, normalization, and discovery data quality.
• Partner with Procurement on software purchasing and renewal decisions.
• Coordinate software harvesting, reclamation, and redeployment efforts.
• Develop compliance, utilization, and cost optimization reports.
• Establish and monitor KPIs and maturity metrics

 

Qualifications

• 3+ years of Software Asset Management experience.
• 2+ years of hands-on ServiceNow SAM Pro experience.
• Knowledge of software licensing and compliance practices.
• Experience supporting major software publishers (Microsoft, Adobe, Oracle, IBM, etc.).
• Strong reporting and analytical skills.
• ITIL, IAITAM, or ServiceNow SAM certification preferred.

 

Preferred Candidate Profile

• Experience supporting U.S.-based organizations.
• Ability to overlap with Eastern Time business hours.
• Strong written and verbal English communication skills.
• Experience working in global asset management operations.
• Proven ability to work independently in a remote environment.

Skill Requirements

Software Asset Analyst (ServiceNow SAM Pro)

Location: Offshore Remote
Experience: 3+ Years

Overview

We are seeking a Software Asset Analyst to manage software licenses, compliance, and optimization activities within ServiceNow Software Asset Management (SAM Pro). The role focuses on maintaining accurate software entitlement data, supporting compliance initiatives, and identifying software cost-saving opportunities.

Responsibilities

• Manage software asset lifecycle activities, from request through retirement, within ServiceNow SAM Pro.
• Maintain software entitlements, contracts, and license records.
• Perform compliance reviews and support software audits.
• Identify unused and underutilized software licenses.
• Execute license reclamation and optimization activities.
• Monitor software inventory, normalization, and discovery data quality.
• Partner with Procurement on software purchasing and renewal decisions.
• Coordinate software harvesting, reclamation, and redeployment efforts.
• Develop compliance, utilization, and cost optimization reports.
• Establish and monitor KPIs and maturity metrics

 

Qualifications

• 3+ years of Software Asset Management experience.
• 2+ years of hands-on ServiceNow SAM Pro experience.
• Knowledge of software licensing and compliance practices.
• Experience supporting major software publishers (Microsoft, Adobe, Oracle, IBM, etc.).
• Strong reporting and analytical skills.
• ITIL, IAITAM, or ServiceNow SAM certification preferred.

 

Preferred Candidate Profile

• Experience supporting U.S.-based organizations.
• Ability to overlap with Eastern Time business hours.
• Strong written and verbal English communication skills.
• Experience working in global asset management operations.
• Proven ability to work independently in a remote environment.

Other Requirements