Senior Administrator - Cisco WebEx

Job Summary

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience

Key Responsibilities

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience.

Skill Requirements

Provide dedicated VIP support, when required, to ensure a seamless experience. Demonstrate the ability to multitask and adapt effectively to shifting priorities. Proficient in Crestron and Biamp systems. Experienced with Microsoft Teams Rooms systems. Strong understanding of Windows 10 and Windows 11 operating systems. Basic networking knowledge. Deliver concierge-level service in meeting rooms. Quick learner with a strong aptitude for acquiring new skills. Conduct thorough room checks to verify equipment functionality. Excellent troubleshooting skills to resolve technical issues efficiently. Strong communication skills with a commitment to enhancing the customer experience.

Other Requirements

1+ year of experience working with Crestron equipment and configurations. 1+ year of experience working with Biamp DSPs. 3+ years in a customer-facing role. 1+ year of AV installation experience.