Senior Account Director

Company Description

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About our Client Services Craft

Our Client Services Craft ensures strong partnerships and seamless delivery across engagements. This craft connects strategy, execution, and relationships. Teams focus on alignment, clarity, and accountability. Their work drives successful outcomes for clients and internal teams.

Job Description

As a Senior Account Director, this role provides strategic and commercial leadership for key pharmaceutical and healthcare client relationships across Singapore and the APAC region. The position owns senior client partnerships, account planning, commercial performance, and the delivery of integrated brand and medical communications programmes. Working closely with regional client leaders and Klick's strategy, medical, creative, and project management teams, the role translates business priorities into measurable outcomes while developing Client Services talent.

What You’ll Do

• Lead senior client relationships across Singapore and APAC, owning strategic account plans, executive stakeholder engagement, and long-term partnership development.
• Drive account growth and commercial performance through revenue planning, scope development, profitability reviews, and identification of organic growth and new business opportunities.
• Shape integrated pharmaceutical brand strategies, HCP engagement programmes, and medical communications plans, partnering with strategy, medical, and creative leaders to deliver regional launch and lifecycle initiatives.
• Oversee complex, multi-market client programmes, providing senior direction on briefs, budgets, delivery risks, regulatory considerations, and quality across multidisciplinary teams.
• Develop and mentor Client Services team members through account leadership, strategic planning, performance feedback, and clear ownership of client deliverables.

Qualifications

Required:

• 10+ years of experience in pharmaceutical or healthcare advertising, marketing communications, or medical communications, including senior leadership of complex agency-client accounts.
• Demonstrated ownership of senior pharmaceutical client relationships in Singapore and APAC, including executive stakeholder engagement and strategic account planning across regional or multi-market programmes.
• Experience developing pharmaceutical brand strategy, HCP engagement, and medical communications programmes, evidenced by successful launch, lifecycle, or scientific communications deliverables.
• Proven commercial account management experience, including revenue forecasting, account profitability, scope negotiation, and documented organic growth or new business contributions.
• Experience leading multidisciplinary teams across strategy, medical, creative, and project management, with accountability for budgets, delivery quality, timelines, and client outcomes.
• Working knowledge of Singapore and APAC pharmaceutical marketing regulations and review processes, demonstrated through delivery of compliant healthcare communications programmes.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience leading branded HCP campaigns or omnichannel healthcare engagement programmes across multiple APAC markets.
• Experience contributing to regional pharmaceutical product launches, brand planning, and portfolio strategy initiatives.
• Experience leading new business pitches, strategic proposals, or cross-agency growth initiatives for pharmaceutical clients.
• Experience mentoring Account Directors or other Client Services professionals, including structured coaching and development planning.

Additional Information

The base salary range for this position is between SGD $11,500 - $13,500 per month. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Join a collaborative, growth-focused culture where ideas are valued and careers are built. Klick offers competitive compensation, comprehensive health and wellness benefits, and flexible hybrid schedules that support professional and personal life.

This full-time position is based in Singapore with a hybrid working arrangement. Travel across APAC may be required to support client relationships, regional planning, and programme delivery.

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Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.