Sales Operations Associate

At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

The application window will be open until at least November 8th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description:

As a Sales Operations Associate for gFiber you will be responsible for supporting and improving tools and processes related to our frontline sales channels. You have a proven track record of operational excellence and have made significant improvements to the organizations where you’ve worked.

In this role, you’ll:

• Own core processes like territory management, performance management, and lead generation, while maintaining SOPs and partnering with Education to create training content.
• Oversee the sales intake queue, prioritize requests with leadership, and draft BRDs and one-pagers to translate business needs into technical requirements.
• Provide Salesforce administrative support—including access requests and record updates—while maintaining data integrity and managing license allocation budgets.
• Support ad hoc data analysis using SQL and Salesforce to fulfill reporting requests across the sales organization.
• Leverage AI to create solutions and tools for bespoke projects, pilots, and new initiatives.

At a minimum we’d like you to have: 

• Bachelor's degree or equivalent practical experience
• 4 years experience in Sales/Revenue Operations, Sales Enablement, or Sales Development Management.
• Salesforce Administrator certification.
• Experience writing, diagramming, documenting processes and policies.
• Experience extracting data using custom SQL/SOQL queries.

It’s preferred if you have:

• Held a Sales Operations position in a relevant industry such as Telecommunications or SaaS for 3 years or more.
• Salesforce Developer Certification.
• Project management certification.
• Advanced SQL/SOQL expertise.
• Experience drafting and negotiating service agreements with 3rd party vendor.

The US base salary for this full-time position is $79,800 - $128,400 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

gFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). 

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form . Our candidate accommodations team will then connect with you to confidentially discuss your options.