Sales Development Representative

Responsibilities

• Research and build a strategic pipeline through multi-channel outreach, targeting enterprise accounts and senior decision-makers.

• Leverage tools like Salesforce, ZoomInfo, LinkedIn, Nooks, Clay, and Common Room to execute outbound strategies, focusing on phone calls as a primary method of engagement.

• Develop, nurture, and qualify new opportunities from initial outreach to booked meetings

• Follow up with inbound leads from marketing campaigns and events, driving them effectively through the sales funnel

• Work closely with leadership to align on outbound prospecting strategies, target accounts, and messaging.

• Build and manage outreach campaigns using data-driven insights to identify and prioritize strategic accounts.

• Continuously evaluate and improve prospecting tactics to increase pipeline generation and efficiency.

What Success Looks Like

Within the first 90 days, this rep will:

• Develop a strong understanding of Collectly’s platform, target market, buyer personas, and the challenges healthcare organizations face across patient billing and revenue cycle management.

• Demonstrate proficiency in cold calling, account research, messaging, objection handling, and multi-channel prospecting.

• Consistently meet activity expectations while building a healthy pipeline of qualified meetings and opportunities.

• Effectively use coaching and call feedback to improve performance and operate independently within the team’s sales process.

Over two quarters, success includes:

• Consistently meeting or exceeding SQL, SQO, and pipeline-generation targets.

• Creating qualified opportunities through phone-first outbound prospecting across strategic healthcare accounts.

• Demonstrating strong territory management, account prioritization, and stakeholder mapping.

• Becoming a dependable, coachable, and collaborative contributor who takes ownership of results and continuously improves.

Required Qualifications

• 6 months - 1 year of experience in a sales or customer-facing role preferably as an SDR or BDR in a SaaS company

• Strong experience with cold calling and multi-channel outreach, with a focus on phone calls for lead generation.

• Strong research skills to identify key accounts, decision-makers, and understand complex business problems.

• Excellent communication and writing skills with the ability to tailor messaging to different personas and organizational needs.

• Self-starter with the ability to work independently and in a collaborative, fast-paced startup environment.

• Comfortable working closely with leadership to align on sales targets and performance metrics

• Alignment with Collectly's GTM Values:
• We are owners - we have humility and put the team first.
• We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
• We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
• We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Please note: This role is hybrid in office - candidates located in the San Francisco Bay Area only will be considered.

Core Competencies

• Resilience: Maintains energy, consistency, and effort through rejection, objections, and challenging conversations.

• Coachability: Actively seeks feedback, applies coaching quickly, and continuously improves performance.

• Phone-First Prospecting: Confidence initiating conversations with decision-makers and using cold calls to generate qualified opportunities.

• Curiosity: Asks thoughtful questions, researches accounts thoroughly, and seeks to understand complex business challenges.

• Accountability: Takes ownership of activity, follow-up, pipeline generation, and results without requiring constant oversight.

• Adaptability: Adjusts messaging, tone, and approach based on the prospect, persona, market feedback, and changing priorities.

Preferred

• Experience selling into healthcare organizations, particularly revenue cycle management, patient financial engagement, or healthcare technology.

• Familiarity with healthcare billing workflows, EHR systems, or the challenges providers face collecting patient responsibility.

If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!

Why You'll Love It Here

• Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.

• Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.

• Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.

• Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.

• Student Loan Support: We help lighten the load with contributions toward your student loans.

• Compensation Range: $90,000 - $110,000 annually on target earnings.