RTR with Portuguese

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Working hours: 11:00-20:00,

Monday - Friday

Responsibilities:

• Create accounting map of spend deferrals (insurance, income, etc.)
• Fixed assets accounting
• Review and approve journal entries
• Accounting for project accruals and deferrals and early invoicing- file sent by controlling
• Process exceptional journals
• Account for rebates and prepare accumulated monthly report
• Balance Sheet account reconciliations - review and approve reconciliation and exceptions
• Perform group level adjustments and reclassifications
• Resolve intercompany differences
• Extraction of VAT listings regarding tax submission
• Prepare Management Fee report
• Conduct month end closure for Group and local requirements – open new accounting period, close sub-ledgers, run FX Exchange revaluation, review first trial balance & request additional information, create & Post adjustments, submit Reporting Pack
• Support local statutory audit and external audit
• Support IT with Technical upgrades, testing, sign off
• Perform analysis and prepare commentary on periodic accounting
• Vendor master data creation & update
• Ad-hoc activities and reporting

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Critical skills required:

• Foreign languages skills:
• Advanced English language skills, both written and spoken
• Portuguese language skills, both written and spoken
• Spanish is a plus
• University degree
• FA / RTR work experience
• Computer skills, MS Office package required, ERP exposure
• Problem analysis and problem solving
• Client orientation
• Proactivity
• Numerical competencies
• Written communication
• Precise and accuracy in style
• Abstract intelligence
• Synthesis capacity
• Punctuality

Benefits for working with us:

• Competitive salary with attractive set of social benefits:
• Private Pension Plan;
• Monthly Benefit budget;
• Medical insurance;
• Life insurance;
• Christmas bonus;
• Childbirth allowance;
• Relocation package for candidates willing to relocate;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
• Extra annual leave days depending on tenure within Wipro;
• BOOKSTER opportunities;
• Nice designed and central business office;
• Fruits, coffee and tea on the house;
• Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Employee Assistance program;
• Employee Referral Program with attractive incentive schemes
• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features 
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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Deliver
 

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.