Regional Infrastructure Manager MIDI

WHO ARE WE?

ROPU MIDI is a Regional Operating Unit that covers all local Human Pharma and Animal Health Operating Units across Belgium, Denmark, Norway, Finland, Greece, Portugal, Sweden, and The Netherlands. MIDI has a multicultural and diverse work environment. More than 1.800 employees are striving to work together to improve lives for patients and animals in our region.

THE OPPORTUNITY

Are you an experienced IT infrastructure professional who enjoys connecting business needs with reliable, secure and future-ready technology solutions?

As Regional Infrastructure Manager MIDI, you will be responsible for the implementation, delivery and operational excellence of infrastructure services across the MIDI region. You will act as the regional point of contact for business stakeholders, end-user communities and global infrastructure teams, ensuring that local requirements are addressed through globally aligned solutions.

In this role, you will combine technical infrastructure expertise with project leadership, stakeholder management and a strong customer focus. You will help maintain business continuity, support digital transformation and ensure that infrastructure services meet relevant quality, compliance, information protection and reliability standards.

This role reports to the Head of IT MIDI.  The work location is Amsterdam.

HOW YOU’LL FIT IN

• Take end-to-end responsibility for infrastructure processes and services across the MIDI region, in alignment with the global infrastructure roadmap.
• Ensure the effective implementation and continuous improvement of local infrastructure services.
• Coordinate local hardware activities, including the installation, modification, replacement and removal of workplace devices, mobile devices, printers, servers, storage and network equipment.
• Coordinate the local installation and deployment of software components.
• Oversee hardware asset inventory and local infrastructure contracts, including alignment with regional or global contractual frameworks.
• Act as the primary regional contact for business partners and stakeholders regarding infrastructure services.
• Identify operational needs, infrastructure-related challenges and improvement opportunities across the business.
• Lead or coordinate regional infrastructure programs and projects, ensuring delivery in line with agreed scope, timelines, budgets and project-management standards.
• Support audit activities and coordinate the remediation of infrastructure-related findings.
• Contribute to digital workplace adoption by educating and supporting end users.
• Support business continuity and respond effectively to critical or high-priority infrastructure incidents.  

YOU BRING

• Bachelor’s degree or relevant professional training in Information Technology or a related discipline.
• Professional qualification in service delivery or service management, such as ITIL, is preferred.
• At least 5 to 10 years of relevant experience managing an end-user computing environment, IT infrastructure services or IT projects.
• Strong technical knowledge of IT infrastructure, particularly workplace hardware and software, mobile devices and end-user technology.
• Experience managing projects using traditional and/or agile methodologies.
• Ability to translate business requirements into practical, standardized technology solutions.
• Strong analytical and problem-solving capabilities.  Ability to manage priorities and respond effectively to critical incidents.
• Strong stakeholder-management, communication and influencing skills.
• Customer-oriented mindset and the ability to build effective relationships across functions and countries.
• Fluency in English; additional languages spoken within the MIDI region are an advantage.

WHAT WILL YOU GET IN RETURN?

Next to working in a Global Top Employer certified company that offers you the opportunity to develop and challenge yourself while learning from a fast-paced environment of our European MIDI region: 

• Be part of a wellbeing-oriented organization (Premium access to Headspace, OpenUP and ongoing support and initiatives related to ways of working to help our employees to stay healthy and constantly improve the physical, emotional, mental, and spiritual well-being) 
• Customized Development plan based on your role and aspirations, with several learning platforms such as LinkedIn Learning Premium (languages + training programs) and our Virtual Campus Lifelong learning at our Virtual Campus | Boehringer Ingelheim (boehringer-ingelheim.com) 
• A competitive salary range based on seniority and skills (plus annual bonus, 8% holiday pay and a company pension scheme) 
• Green mobility package where you get compensated even for cycling to the office – which is an inspiring, sustainable (platinum-certified) building  
• Hybrid workplace model – flexibility to work from home within the respective country and the office and 31 vacation days to re-energize 
• Option to temporarily work from abroad for a limited period (up to 30 working days) - if applicable. 
• A very international team that enjoys fun activities and celebrations (e.g., Team events, Christmas Party) and values a respectful working atmosphere! 

What’s next?

Please submit your application before November 30th.  We will be reviewing applications on an ongoing basis, so we encourage you to apply early!

Screening:

In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.