Referral Coordinator Nampa Oncology

Employment Type:

Full time

Shift:

Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

We are looking for a dynamic and detail-oriented   Referral Coordinator   to join our   Oncology   team in   Nampa, ID!  

As a Referral Coordinator, you will   be responsible for   serving as a specialist in the coordination of all aspects of specialty referrals; both incoming and outgoing, eligibility verification, and maintenance for outpatient clinic patients. You will obtain and   maintain   accurate   client information and verify with   appropriate agencies . You will also report   accurate   data and statistics for referrals as needed. Referral Coordinators ensure that processes in each work queue are completed accurately and efficiently in compliance with all governing/internal policies.  

POSITION DETAILS:   This   Full-Time position   will support the team of 7 Oncology providers in Boise, Nampa, and Ontario. This position will work a FT schedule (some flexibility in scheduling). Primary responsibilities will be   ensuring   that all referrals, authorizations, medical clearances,   etc   are obtained for each patient in   a timely   fashion. This position will also play a large role in scheduling new patient appointments. The Nampa Oncology clinic is   located   at 4400 E Flamingo Ave #130, Nampa, ID 83687.

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE :  

• High school diploma or equivalent,   Associate   degree preferred  

• 1 year of healthcare related referral experience   required , 3 years preferred  

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ESSENTIAL FUNCTIONS :  

• Process and approve referrals   according to network and practice policies.  

• Obtain and verify documentation , eligibility, benefits, and insurance requirements.  

• Track and update referrals   in the EMR system, ensuring accuracy and   timely   completion.  

• Communicate with providers, patients, and insurance companies   to resolve issues and gather missing information.  

• Compile and send medical data   to specialists; schedule diagnostic tests if needed.  

• Ensure compliance   with HIPAA and organizational standards.  

• Maintain   accurate   patient records   and update charts with specialist consults.  

• Educate patients   on   referral details and expectations.  

• Serve as   liaison   and internal consultant   for staff; train new Referral Coordinators.  

• Perform   additional   administrative tasks , including appointment reminders and backup coverage.  

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness,   dignity   and respect. We are committed to   recruit   and   retain   a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual   with regard to   race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.