Quality Assurance Manager (m/f/x)

Job Description

We are looking for an experienced Quality Assurance Manager to lead our Quality team in Opava, home to Mondelēz’s largest biscuit factory in Europe, with 16 production lines and more than 1,200 employees.

This is a key leadership role with a broad impact across the entire manufacturing site. You will be responsible for ensuring the highest standards of product quality, food safety and regulatory compliance, while developing your team and driving continuous improvement across our processes.

You will work closely with colleagues across the plant and the wider international organization, influencing decisions and helping build a strong quality culture.

What will be your responsibilities?

Lead and develop the Quality team

• Lead, coach and develop the Quality Assurance team, setting clear priorities and supporting individual and team performance.
• Build strong cross-functional relationships and promote quality and food safety awareness throughout the plant.
• Manage the department budget, plan investments and ensure effective use of resources.

Ensure quality and food safety standards

• Take ownership of the plant's Integrated Management System (IMS), ensuring compliance with Mondelēz standards, international requirements and applicable legislation.
• Ensure product quality, food safety and legal compliance throughout the manufacturing process.
• Oversee key quality systems and processes, including GMP, HACCP, hygiene, sanitation, traceability, metrology and Hold & Release.
• Ensure effective risk assessment and preventive measures for new or modified products, processes, packaging and product transfers.
• Review and maintain quality management documentation and ensure readiness for internal and external audits.

Drive continuous improvement

• Identify opportunities to improve quality systems, processes and ways of working.
• Lead initiatives that strengthen quality performance, prevent defects and improve operational effectiveness.
• Investigate quality and food safety incidents, consumer complaints and customer claims, ensuring root causes are identified and corrective actions are implemented.
• Assess risks and make informed decisions regarding non-conforming raw materials, packaging materials, semi-finished and finished products.
• Share best practices and collaborate with international colleagues on benchmarking and continuous improvement initiatives.

Represent the plant externally

• Maintain relationships with relevant regulatory authorities and support inspections and audits.
• Ensure effective communication and cooperation with external stakeholders on quality and food safety matters.
• Coordinate quality-related activities in special situations and support the plant in managing potential risks.

What are we looking for?

We are looking for a confident leader who combines strong technical expertise with the ability to engage people, influence decisions and drive change.

Ideally, you bring:

• A university degree in Food Technology, Food Processing, Chemical Engineering, Agriculture or a related technical field.
• Proven experience in Quality Assurance, Quality Management or Food Safety, ideally within the food manufacturing industry.
• Experience in leading and developing teams.
• Strong knowledge of quality management systems, food safety standards and relevant legislation.
• Experience with process management, risk assessment and continuous improvement.
• Project management skills and the ability to lead cross-functional initiatives.
• Strong analytical and problem-solving skills, with the ability to make sound decisions.
• Good communication and stakeholder management skills.
• Fluent English and Czech.

What do we offer?

• Annual performance bonus.
• Company car.
• At least one salary review per year based on individual performance.
• 5 weeks of vacation + 2 sick days.
• Subsidized meals in our company canteen.
• Employee discounts on Mondelēz products.
• Pension contribution of up to 3% of your salary.
• Fully paid life insurance.
• CZK 9,600 per year on a PLUXEE benefits card.
• Discounted MULTISPORT membership.
• Discounted Vodafone mobile tariff for you and your family.
• Long-service awards.
• Employee competitions and other activities.
• Two packages full of our products every year.

Why join us?

You will have the opportunity to lead a team and influence quality and food safety standards in a large and dynamic manufacturing environment. Your decisions will have a direct impact on our products, our people and the trust consumers place in our brands.

We believe diversity is the foundation of great results – just like with our biscuits. That is why we create an open working environment where everyone can be themselves, and we welcome everyone who wants to join us.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)Supply Chain Quality AssuranceProduct Quality, Safety and Compliance